位于上海市的 20 个优质customer support representative职位（正在招聘！）

AnyDesk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, AnyDesk builds a platform technology to reinvent the internet.

Join us in shaping the future of software technology!

About Us

Join us in shaping the future of software technology!

What we are looking for

To support us on our mission, we're seeking a highly motivated Inside Sales Representative to deliver as a member of our Inside Sales team in Shanghai. In this role, you will be responsible for closing new business which include also running our JD.COM Flag ship store.

Our Inside Sales Super Stars ensure that our prospects receive prompt and qualified advice on our products, enabling them to subscribe to our services. If a more detailed consultation is needed to secure AnyDesk user subscriptions, the Inside Sales Representative will collaborate with their team Leader, colleagues, and technical support team to close the deal.

Together, we foster a friendly, encouraging, and competitive environment.

Become a domain expert on AnyDesk products and how they support business outcomes for our customers
Manage high-velocity deal cycles from initial contact through to closing
Manage a high volume of leads through the CRM, responding to them in a timely and professional manner
Communicate value to our customers on their preferred channels like teams, WeChat, email, phone calls
Work closely with your team to help AnyDesk grow its business in China region
Continuously develop and improve your sales skills and product knowledge

Basic Qualifications:

Very strong ability to listen attentively, apply logic and reason, follow- through, can-do attitude, and exceptional communication skills both written and verbal
Easy to work with
Sense of urgency
Inbound sales experience
Strong customer focus and ability to empathize with customers to understand their needs
Ability to multitask and manage time effectively in a fast-paced environment
Experience of using CRM systems such as Salesforce to manage sales pipelines and customer data
Experience of managing JD.com, Tmall, or other Chinese e-commerce platforms
Positive attitude and willingness to learn and adapt to changing business requirements
Excellent verbal and written communication in English and Mandarin Chinese

Preferred Skills and Experience:

Knowledge of BANT or a similar sales methodology to effectively identify and qualify leads, is a plus
Relevant work experience in a software or technology company
Familiarity with digital marketing and online customer acquisition
A customer focused attitude with a proactive, friendly and courteous style
Strong understanding of China's enterprise software market

What we offer

Ambitious and self-driven culture
Generous leave entitlements
Hybrid working mode (WFH)
Personal and professional development focus and room for creative ideas
Fun place to work where everyone is value

Are you ready for exciting tasks in an agile work environment with a both professional and collegial atmosphere? Apply now! Your contact person is Kristy Cheng, Admin & HR Manager.

AnyDesk is an equal opportunities employer. We want to give our employees room to grow, create a fun atmosphere to work in, and offer you the opportunity to produce the most creative, most daring, most exceptional results of your career. That's exactly why we're looking for people who enrich us. We do not care about age, gender, sexual orientation, disability, civil status, religion, or ethnicity. We consider all equal and provide equal opportunity to all.

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