位于上海市的 10 个优质head of customer experience职位（正在招聘！）

Group Head, Copy
Monks —上海市
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Account Manager
RightShip —上海市
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Quality Solution Lead
Roche —上海市
市场经理 - GU Portfolio
Pfizer —上海市
- 全职
Application Development Manager - APAC HLG
Covestro —上海市浦东新区
- 全职
Market Access-KA Manager-Shanghai
Sanofi —上海市
- 合同工
Account Manager (CN+EN+French)
MTS Global Pte Ltd —上海市
Head of Molecular Lab
Roche —上海市
Key Account Manager - Sam's
FERRERO —上海市
Diagnostic Hardware Product Owner_ETAS
ETAS —上海市
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Group Head, Copy

Monks -
上海市

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职位详情

完整职位描述

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).

Role:
Shanghai.monks, the Shanghai office of global creative company .monks, is looking for a bilingual copy-based Group Head. You understand youth audiences, digital and social trends, and inspire our clients with smart creativity and sharp copy. You thrive in a digital creative agency where you get your hands dirty and stretch far to make work that is remembered beyond today.

Responsibilities ：

You'll lead by example as a driving creative force, infusing your team with creative ambition and fostering talent
You'll also own the creative execution of projects, seeing them through from pitch to final delivery.
You'll be collaborating with extraordinary creatives, copywriters, designers, innovators, tech creators, data specialists, developers and producers and a lot more talented people across our expanding MediaMonks network.
You'll create not just what the client asked for but what their campaign needs, guiding and fostering their ambition in close and respectful collaboration, producing beautifully crafted decks that are in line with the project's objectives and requirements.
Working on multiple projects at once, you go above and beyond each brief to push what's possible on both a creative and technical level.
Pitching directly to our clients, you'll be shaping and selling groundbreaking concepts that live and breathe in contemporary, fully integrated campaign executions across every imaginable and relevant discipline.

Requirements ：

At least 6 years of related experience.
Experience with global sports brands is highly preferred.
You are a genuine sports fan who is as skilled at elevated product storytelling as you are at driving social and community engagement around athletes.
Bi-lingual in English & Chinese is a must.
This role requires you to come up with industry challenging ideas, and have the ability to present them in equally compelling decks that will make clients fall in love with your thinking.
You know how to lead your team and provide clear creative direction and ownership over their projects.
You can independently lead fast-paced pitches
As part of a global company operating as one team across time zones, you need to be able to successfully direct work at a distance.

#LI-LL1

About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger's Programmatic Power Players list every year (2020-24). Named Adweek's first AI Agency of the Year (2023) and The One Show's inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group's 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato's AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

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在上海市的head of customer experience个职位

Group Head, Copy

Account Manager

Quality Solution Lead

市场经理 - GU Portfolio

Application Development Manager - APAC HLG

Market Access-KA Manager-Shanghai

Account Manager (CN+EN+French)

Head of Molecular Lab

Key Account Manager - Sam's

Diagnostic Hardware Product Owner_ETAS

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