位于上海市, c23的 6 个优质head of customer experience职位（正在招聘！）

Sector Head, Life Science & Chemical
DHL —上海市
Application Development Manager - APAC HLG
Covestro —上海市浦东新区
- 全职
Market Access-KA Manager-Shanghai
Sanofi —上海市
- 合同工
Account Manager (CN+EN+French)
MTS Global Pte Ltd —上海市
Head of Molecular Lab
Roche —上海市
Diagnostic Hardware Product Owner_ETAS
ETAS —上海市
快速申请

Related jobs to explore

Based on your search for head of customer experience

Associate Account Manager, Apps Team, Large Customer Sales (English, Mandarin)
Google —上海市
Work with business partners to drive the growth of an assigned customer/vertical. You bring a passion for sales, knowledge of online media, and commitment to…
Assoicate, Category EU (F&D)
Wayfair —上海市
A track record of successful negotiation and relationship management skills. As part of this commitment, Wayfair will make reasonable accommodations to the…
11天

Show more related jobs

我想收到关于上海市, c23 的 head of customer experience 的最新职位提醒

一旦登录您的账户，即表明您同意 SimplyHired 的服务条款和我们的Cookie 协议及隐私政策。

查看更多地区的职位

head of customer experience jobs near 上海市, c23

位于黄江镇的Business Manager职位

位于虎门镇的Supplier Manager职位

位于武汉市汉南区的Finance Manager职位

位于广州市的Account Manager职位

位于上海市的Manager Operating职位

位于大理白族自治州的Beverage Manager职位

位于深圳市光明新区的It Manager职位

位于上海市的Activation Manager职位

位于上海市的Planning Consultant职位

位于深圳市的Computer Science职位

位于广州市的Life Science Consultant职位

位于成都市的Life Science Consultant职位

Sector Head, Life Science & Chemical

DHL -
上海市

立即申请

职位详情

完整职位描述

Main Accountabilities

Customer
1. Build a meaningful customer portfolio for the sector with clear focus and balance between network business and local controlled sizable business
2. Provide customer orientated service at all times relating to sales and operation issues.
3. Plan and co-ordinate national sales activities to retain and develop sustaining sales revenue
4. Drive/support development of new/innovation service or value creation as part of continuous development to meet customers' needs
5. To drive and manage profitable growth with the assigned customer

Sector
1. To develop Sector Plans and execute on a country basis
2. To identify sub-sectors and deep dive into solutions applicable for growth
3. Align with Regional/Global Sectors on actionable initiatives and roll it out within Country
4. Drive sector-oriented business intelligence development and share in-depth sector related knowledge across all sales channels
5. Promote sector know-how in DGF CN across function and products

Stakeholder
1. Identify and develop relationship with Customer contacts, including but not limited to decision makers, coaches, gatekeepers, influencers
2. Work with third party service providers like packing companies, carriers, truckers or shipping lines for special projects
3. Work with other DHL divisions for end-end supply chain solutions and collaborations
4. Work with countries and internal departments such as Products, VAS, Finance, First Choice, BPO, IT and Implementation to satisfy customers' needs and ensure service continuity
5. Coach and work closely with virtual team - District/Branch/Sales and Business Support Managers
6. Regular Performance Dialogue with Regional RAD/Sector Heads and BSMs

Measurement Criteria / KPIs
1. Existing customer retention & continued patronage
2. Local controlled strategic customer development progress & result
3. Sector Plans
4. Road shows to Districts, competency sharing
5. Support field sales/Branches in Sector solutions and expertise"
6. Relationship Mapping
7. End to End solution
8. Sales & Product Collaboration
9. Virtual Team Management"

Job Requirements

Skills
1. Planning and Organization
2. Good Interpersonal skills
3. Excellent Communication skills
4. Passion to develop new customers
5. Influencing skills
6. Negotiation skills
7. Ability to work under stress
8. Customer-Centric Mindset
9. Proactive & Solution-Oriented
10. Resilient & Composed Under Pressure

Experience
1. 5 years and above in the logistics or forwarding Industry
2. Successful experience in China HQ business development
3. least 2 years leading a team
4. Relevant experience in International supply chain will be an advantage

Educational Qualifications
1. Degree Holder, relevant post graduate qualification will be an advantage
2. Fluent use of English (both written and spoken)
3. Competent Computer skills required

立即申请

完善您的搜索

在上海市, c23的head of customer experience个职位

Sector Head, Life Science & Chemical

Application Development Manager - APAC HLG

Market Access-KA Manager-Shanghai

Account Manager (CN+EN+French)

Head of Molecular Lab

Diagnostic Hardware Product Owner_ETAS

Related jobs to explore

我想收到关于上海市, c23 的 head of customer experience 的最新职位提醒

Related Searches

查看更多地区的职位

求职者工具

雇主工具

浏览

保持联系

完善您的搜索

在上海市, c23的head of customer experience个职位

Application Development Manager - APAC HLG

Market Access-KA Manager-Shanghai

Account Manager (CN+EN+French)

Head of Molecular Lab

Diagnostic Hardware Product Owner_ETAS

Related jobs to explore

我想收到关于 上海市, c23 的 head of customer experience 的最新职位提醒

Related Searches

查看更多地区的职位

我想收到关于上海市, c23 的 head of customer experience 的最新职位提醒