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Requisition Number: 54543
Job Location: Shanghai, CHN
Global Grade: Band 6
Work Type: Office Working
Employment Type: Permanent
Posting Start Date: 21/05/2026
Posting End Date:
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Key Responsibilities
Strategy
Actively implement the defined client acquisition strategy for SME banking, ensuring your daily sales activities are fully aligned with the bank’s overall growth objectives.
Work with stakeholders to ensure achievement of Segment-view acquiring targets.
Expertly articulate the bank’s value proposition and execute the go-to-market market strategy in client interactions, effectively differentiating our offers from competitors.
Ensure accurate and timely delivery of client journeys, scripts and offers to ensure a consistent, high-quality, and compliant sales process for all new client acquisitions.
In line with the commitment to serve SME segment by supporting their high-quality development needs, SME department will continue to extend the coverage of financial services, uplift comprehensive financial service capabilities for SMEs, as well as provide one-bank financial solution to support SMEs’ whole life cycle growth (from start-up to cross-border expansion).
Business
Be directly accountable for achieving the targets for acquiring new target clients as scorecard required, contributing directly to the segment’s growth. For the scenarios that will trigger Performance Improvement Plan (PIP), please refer to the SME Banking Sales Productivity Management Mechanism and the local performance/productivity requirements setup by regional/city management per region/city business strategies.
Work closely with the segment, product and other stakeholders to understand target client profiles, value propositions and performance standards (KPI) and effectively execute the defined sales and growth strategies.
Build and manage a robust pipeline of prospective clients, ensuring a steady flow of high-quality opportunities.
Partner effectively with CIB/Affluent to identify and action collaboration opportunities, ensuring a seamless client experience and maximizing business potential.
Processes
Contribute towards improving the end-to-end process for SME with focus on quality in delivery and cycle time.
Manage the productivity and efficiency of the value stream jointly with Functional Business Heads
Leverage CRM systems to track performance, manage the pipeline, and ensure strict process adherence.
People & Talent
Perform professionally as a team player to co-work, or support in all SME Banking related initiatives.
Enhance & multiply the quality & depth of direct reports in SME Banking family.
Drive performance through clear objectives via scorecards, KPIs.
Risk Management*
Ensure effective and efficient operations without sacrifice on control and service quality. Continually look at opportunities for process improvements.
Work effectively across SCB, using values behaviours to drive sustainable business growth.
Adherence to laws and regulations, internal risk and compliance policies (including anti-money laundering, sanction, anti-bribery & corruption and relevant FCC risks) and the Group Code of Conduct
Other Responsibilities
Embed Here for good and the Group’s brand and values in the region/country.
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies.
Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities.
Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank.
Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections.
Cooperate with any investigations or reviews on regulatory failure such as accountability review.
Ensure to timely handling the various regulatory requirements under appropriate permission, e.g. report, survey, consulting paper, research paper, inspection, regulator queries regarding regulatory submission (if any), etc.
Skills and Experience
Cash Management Services
Credit Analysis and Verification
Small Business Banking
Customer Experience Management
Customer Acquisition
Qualifications
University degree in Finance or related discipline is preferred.
5 years of SME Banking/CIB Banking experience
Prior experience in sales management
Experience in handling corporate customers, specifically to small and medium enterprises (SME) preferred.
Knowledge of cash management, trade, FX and wealth solutions preferred.
Good marketing, communication, and interpersonal skill preferred.
Willing to work under pressure.
Proactive, positive attitude, customer oriented, self-motivated & a strong champion of teamwork spirit
Good command in written English preferred.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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