Headquartered in Hong Kong, we have over 100 hotels and resorts under four brands nested in key cities and beautiful beachfront locations globally. We are expanding rapidly with a strong development pipeline throughout Asia, the Middle East, Europe and Africa.
Regarded as one of the world's finest hotel ownership and management companies, Shangri-La is dedicated to delight guests around the world with legendary service, finely tuned from over 45 years of hospitality from the heart. We have an affinity with Asian travelers and we offer them a gateway to the rest of the world, positioning us a leading brand in luxury hospitality.
As an enviable employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues, to best in class leadership development, you can be sure that potential is identified and nurtured throughout your career.
PURPOSE / OBJECTIVE / SCOPE目的 / 目标 / 工作范围
Representative from Corporate Office (HQ) to ensure that the Shangri-La Brand is followed and implemented.
作为集团办公室驻场总部代表（香格里拉国际饭店管理有限公司SLIM），确保香格里拉品牌标准现场得到实际执行。
This position reports to the Corporate Office level in HK or Region for the following purpose below:
该职位向集团总部办公室的项目负责人汇报, 其目的如下：
Coordinate, liaise with Project Management Office, Hotel Operator, Designer, Consultants and Corporate Office (HQ) on design, operations and implementation issues. Adjusts, advises and provides input as the project progresses. Initiates and maintains all related correspondence and coordination needed.
与项目工程管理团队、酒店运营团队，设计师、和集团总部办公室进行相关的设计、进行协调并和执行问题。而且在工程进行中提供相应问题进行调整的建议。主动和维持所有相关的通讯和必须的协调工作。
DUTIES & RESPONSIBILITIES主要工作与职责
- Follow specific flow chart outlining the decision-making process and provide feedback as the centre point of coordination between hotel, project management and HQ.
- 根据详细的工作流程概述决定的流程，作为协调中心点，在酒店管理，工程管理 以及香格里拉国际饭店管理有限公司
- Be familiar with project construction, end product; understand critical path timeline and budgets.
- 对工程施工和最终产品高度认识，而且了解关键工程计划表和预算。
DUTIES & RESPONSIBILITIES, cont’d主要工作与职责 （后续）
- Monitor the progress of the project with hotel management and evaluate overall handover schedule, T/C and opening schedule.
- 与酒店运营管理团队一同监督和评估工程进度是否整体符合移交计划和开业时间表。
- Ensure hotel operator has a very clear understanding of the progress of the site and is well informed of the challenges and red flags to manage delay and reduce pre-opening expenses.
- 确保酒店运营管理团队对工程进度有非常清晰认识，对已知道时间表的挑战和危险进行有效管理，减低开业筹备酒店的费用。
- Regular reporting to corporate office of site development and happenings, especially deviations from design, quality of product, delays and budget considerations
- 定期向集团总部报告有关的现场工作进展，发生重要的事项，特别是发现设计偏离、产品质量 、项目拖延，和超预算的事项
- Attend project site meetings with contractors. Express concerns on behalf of hotel management on a timely basis. Coordinate with the project team with proper site management, e.g. determine access to the site and routing of workers and hotel staff on site.
- 参加施工单位的会议。代表酒店运营方恰时表达意见。协助项目管理团队更好对工地管理，比如决定工人和酒店员工的入口和路线。
- Coordinate desktop computers; point of sales; telephone and key card system installation and interfaces.
- 协调电脑上网电位，销售点，电话点和门锁系统的安装和介面调试
- Review design to ensure that the requirements and dimensions of the design standards have been incorporated in the design. (E.g. towel holders, minibar, furniture dimensions, coordinate master key and ironmongery schedules) Review location and layout of these areas of the back of house areas.
- 审查设计图纸，确保现场是根据设计标准和尺寸要求来执行（比如：毛巾，小冰箱，家具尺寸，协调总钥匙系统 和五金件图表）。审查现场的位置和平面图。
- Supervise and coordinate kitchen and laundry equipment and signage installation.
- 监督和协调厨房/洗衣房设备和标识安装
- Coordinate all operational issues related to support areas, including interior fit out.
- 协调所有运营方面问题,包括室内装修。
- Coordinate receiving, storage and installation of hotel operating equipment
- 协调酒店操作设备的接收，存储和安装。
- Participate and assist in the Hotel pre-opening office set up and colleague residence issues.
- 参与并协助酒店开业前办公室设置和员工宿舍的建立。
- Perform product quality control from an operations point of view at the construction stage. Be alert and fully aware of on-site conditions through daily inspection of all components and aspects of design, workmanship, etc.
- 从施工阶段的运营角度进行产品质量控制。通过每天检查对所有区域的实地观察,设计和质量方面,保持警觉并充分掌握到现场情况。
- Inspect areas before handing over which include proper procedures of punch out and follow up, defect rectification and final hand over of areas. Follow up all documentation, e.g. T&C records, operations manual, as built drawing, etc. Look for ways to simplify processes and operate efficiently.
- 在区域移交前，按照恰当的验收程序对该区域进行检查和跟进，缺陷整改和最后移交。根据所有移交文档，比如测试记录，操作手册，竣工图纸，等等。寻找简化流程和有效运营的方法。
