位于上海市, c23的 17 个优质head of business strategy and performance职位（正在招聘！）

Watches & Fine Jewelry High-End Manager (Shanghai / Beijing)
Chanel —上海市
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AIG Insurance Company China Limited —上海市
快速申请
Head of SCM PUD Plant
Continental —上海市
Training Manager
Galderma —上海市
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Account Manager (CN+EN+French)
MTS Global Pte Ltd —上海市
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Galderma —上海市
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Head of Regulatory Affairs, R&D, Shanghai/Beijing
Takeda Pharmaceutical —上海市
APAC - China Customs Compliance Specialist
Aumovio —上海市
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快速申请
Key Account Manager - Sam's
FERRERO —上海市
Manager (Shanghai, China)
Knight Frank —上海市
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SEO/SEM Specialist
MiQ Digital —上海市
Account Manager - China
MiQ Digital —上海市
Key Account Manager
FERRERO —上海市
Manager Key Account Pharmaceuticals & Healthcare
cargo-partner —上海市
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Purchasing Specialist
Hella —上海市
Director - Planning & Landscape Design - Shanghai
KITE Search —上海市
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Sr. Manager, Commercial Sales Executive
Visa Information Systems (Shanghai) Co., Ltd. —上海市

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Watches & Fine Jewelry High-End Manager (Shanghai / Beijing)

Chanel -
上海市

立即申请

职位详情

全职

完整职位描述

The High-End Manager is responsible for building a sustainable High-End Business (HEB) ecosystem within the boutique by:

Developing and expanding a strong pipeline of High-End (HE) clients;
Elevating the High-End selling capabilities of the boutique team;
Driving long-term business growth beyond transactional sales.

This role acts as the in-boutique HEB leader and subject matter expert, partnering with Head of Boutique (HOB) to strengthen the boutique’s positioning in HE categories (HH, HJ, HJW and SR).

KEY RESPONSIBILITIES

1. High-End Clients Development & Pipeline Management

Build and manage a structured HE client pipeline, including: UHNW key clients, potential upgrade clients, new acquisition targets;
Define and drive client roadmap plans (12-month engagement strategy per key client);
Lead HE client acquisition through networking with Fashion /Mall /client referrals and external partnerships;
Monitor and optimize HE client conversion, retention and upgrade rates;
Partner with boutique team to activate and convert VIP client database;
Share client pipeline visibility and insights with HE Business Manager to support broader business planning.

2. Team Capability Development & Coaching

Drive a HE selling culture within the boutique;
Implement structured coaching routines: weekly case review (Wins & Misses); pre-event preparation and role play; on-floor coaching before client appointments;
Establish HE KPIs: increase number of team members engaging in HE selling, encourage cross-category selling and styling;
Promote try-on culture to enhance creation familiarity and confidence;
Identify and develop HE talents and successors.

3. High-End Business Development

Drive achievement of boutique HE sales targets through: pipeline conversion; client engagement strategies;
Focus on quality of sales, including: average transaction value; Bespoke/ Special Order opportunities; cross-category selling;
Ensure sustainable growth rather than short-term transactions.

4. Boutique Partnership & Governance

Act as strategic partner to HOB on HEB priorities;
Align on client strategy, event planning and resource allocation;
Collaborate with Fashion team to leverage and convert VIP clients;
Work in close partnership with HE Business Manager to align boutique HE strategy and priorities, contribute boutique insights on clients/ product needs;
Support national/ regional/ international events;
Contribute to a strong collaborative and performance-driven boutique environment.

5. High-End Experience & Client Engagement

Lead and elevate HE client experience standards;
Personally engage key clients during: appointments, events, exclusive experience (e.g. Salon, travel, OOB experience);
Coach team on storytelling, styling and emotional selling.

6. Merchandise & Business Insights

Partner with HOB and merchandising team to optimize HE assortment strategy in line with client profile and business priorities;
Drive a client-led merchandising approach, aligning key pieces with client pipeline and engagement plans;
Identify assortment opportunities and support stock optimization across boutiques to maximize business potential;
Monitor inventory performance and provide actionable insights to refine HE product strategy;
Share market and competitor insights.

REQUIREMENTS (what you can bring to the team)

Academic / Professional Qualifications

Secondary School Graduate. University graduate a plus;
GIA Gemologist is preferred;
Watch related certification is preferred;
Minimum 5 years’ experience of luxury retail supervisory experience with exposure to High-End Business.

Required Competencies

Client-centric & strategic thinking;
Coaching & people development;
Strong business acumen;
Collaboration & influence;
Long-term mindset with execution discipline.

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在上海市, c23的head of business strategy and performance个职位

Watches & Fine Jewelry High-End Manager (Shanghai / Beijing)

Client & Broker Engagement Manager

Head of SCM PUD Plant

Training Manager

Account Manager (CN+EN+French)

(Senior) Training Manager

Head of Regulatory Affairs, R&D, Shanghai/Beijing

APAC - China Customs Compliance Specialist

Key Account Manager - Sam's

Manager (Shanghai, China)

SEO/SEM Specialist

Account Manager - China

Key Account Manager

Manager Key Account Pharmaceuticals & Healthcare

Purchasing Specialist

Director - Planning & Landscape Design - Shanghai

Sr. Manager, Commercial Sales Executive

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在上海市, c23的head of business strategy and performance个职位

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