JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
To achieve the timely and efficient delivery of Facility Management services to Client's staffs on site and support of their business needs in accordance with the Service Levels and Key Performance Indicators set outTo deliver high quality, prompt and courteous Facility Management services in support of Client's business needs in a safe working environment.
Facility managementAssist to monitor the Office Facilities & Critical Environment
Assist to deal with emergency and arrange ad-hoc repair
To follow established escalation procedures and incident reporting procedures
Office equipment & environment managementAssist FM/FO to ensure a good office environment, including arranging office ad-hoc repair, monitoring landscaping service and cleaning service
Assist to client event if necessary or required
Car pool serviceManagement office car pool service, including car arrangement, vendor communication, driver performance and BU compliant.
Car pool service cost management, including BPO submit, regular car pool/temporary car pool service/ MD office car cost. Make sure the monthly cost correctly and bill to related department in time.
Vendor managementOrder necessary materials for Client site and make sure reasonable usage.
Assist to evaluate the contractors’ service performance.
Cleaning supervise: Assist to management cleaning service and cleaner performance for Facility manager
Communication with cleaning company and deal with BU complaint
Assist to make cleaning arrangement and supervise actual performance
Express management: Assist to manage mailer performance, including HP contract mailer
Manage monthly express cost, including EMS Jiuzhou or any other vendors involved in time
Communication with express company
Customer Service / Client RelationshipsTo arrange office soft service. To purchase office consumption (paper, stationery and pantry stuff etc.) and deal with printing materials. To report and submit purchase request for client approval, purchase from approved supplier and ensure they are delivery on time with accurate quantity.
Ensured Key Operations Procedures are followed to ensure service standards are maintained.
Assist for client legal chopping related work.
Management client leasing contract, mainly for Beijing, Dalian, Wuhan and small office.
Payment/ billing managementAssist to receive and verify the monthly statement. Allocate the expenses and prepare reports to client.
To assist client/FM to do accrual.
To do payment for monthly rental, management fee and utility cost timely and deal with after invoice.
Space managementAssist to provide the accurate seating plan to support space management
To assist client/FM to do report work, including monthly report
Any other duties assigned by the client / FM.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
