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Job description
Provide installation and commissioning service for customers
- To provide installation and commissioning to customers when compressor equipment is delivered.
- To provide equipment maintenance training to customers on-site.
Provide maintenance and repair service for customers
- Perform the day-to-day service operations and activities for compressor equipments.
- To contact with customers to identify difficult problems and provide total solutions.
- To initiate technical advice to customers to minimize equipment downtime.
- To instruct and guide new engineers in the course of their work to ensure they abide by the correct working methods, procedures and technical specifications/instructions.
- To reduce maintenance costs and to improve equipment performance & efficiency.
- To provide reports to Service Supervisors in terms of summarizing technical issues, customer concerns and potential requirements for aftermarket products.
Co-ordination with sales, and technical team
- To coordinate with sales team to provide efficient after sales service to customers.
- To keep relationship with technical team to give feedback about product’s quality issues on site, and technical skill / method to resolve the complicated problem
- Has the responsibility to contribute to the sustainable operations for parts and service and also to have a good structure in the areas of quality, safety and environment issues.
Experience requirements
- More than 3 years experience in compressor equipments service or related equipments.
Educational requirements
- College graduated or above, majored in mechanical engineering or equivalent..
Other Requirements
Knowledge
- Basic English in speaking and reading.
- Must be proficient in Microsoft Office, including Word , Excel and PowerPoint.
Personality requirements
- Excellent communication skills, team spirit and customer orientated concept.
- A friendly, family-like atmosphere.
- Plenty of opportunities to grow and develop.
- A culture known for respectful interaction, ethical behavior and integrity. Potential to see your ideas realized and to make an impact.
- New challenges and new things to learn every day.
- Access to global job opportunities, as part of the Atlas Copco Group.
Dongguan
Talent Acquisition Team: Feng Qing Zhou