Essential Duties and Responsibilities:
- Take instruction from GP Learning Consultants (LC) and the GP Professional Services Team Lead on tasks expectations
- Administer training nomination, registration and follow for classes as instructed.
- Generate data from various systems, manipulate the data as needed and create standard reports, and where requested, ad hoc reports, for the L&TD department according to specified reporting timelines.
- Administer HR support processes on behalf of the L&TD department
- Maintain data in various HSBC and GP database systems to ensure training related data is well maintained in the system in accordance with preset time frame.
Other duties as requested by the GP Strategies LCs and confirmed by the GP Professional Services Team Lead.
Preferred Previous Experience:
- University graduate
Above 1 year experiences as a learning administrator or other similar operational role related to learning and development is preferred
Early Learnings needed in the role:
- Overview of both HSBC and GP Structure and operations in Asia Pacific
- Working knowledge of both HSBC and GP operational systems, including GLMS, HR Direct, People Insights, Employee Central, LRM and various Sharepoint sites and local drives
- Understanding of the primary tasks and list of reports to support.
- Operational knowledge of specific administrative tasks to be conducted.
- Expectations of the outputs of each task, including aspects of quality of content and speed of execution.
