JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Role OverviewThe Retail Project Manager leads the planning, coordination, and execution of retail construction and renovation projects for JLL’s clients. This role manages all phases of the project lifecycle—from concept through closeout—for new store rollouts, remodels, relocations, and flagship developments across diverse retail portfolios (e.g., fashion, F&B, luxury, grocery). The ideal candidate combines technical construction expertise with exceptional client service skills to drive efficiency, mitigate risk, and uphold brand standards.
Key ResponsibilitiesProject Leadership: Serve as the primary point of contact for clients, contractors, architects, and internal stakeholders throughout the project lifecycle.
Scope & Budget Management: Develop and manage project scopes, schedules, and budgets (typically $100K–$5M+ per project); track costs, forecast expenditures, and ensure financial accountability.
Stakeholder Coordination: Liaise between landlords, design teams, general contractors, vendors, and municipal authorities to resolve issues and maintain alignment.
Risk Mitigation: Proactively identify risks (e.g., permitting delays, supply chain disruptions) and implement contingency plans.
Quality & Compliance: Ensure all work adheres to brand standards, local building codes, safety regulations (OSHA), and sustainability guidelines (e.g., LEED).
Reporting: Deliver regular progress updates, financial reports, and post-project evaluations to clients and JLL leadership.
Process Optimization: Leverage JLL’s proprietary technology platforms (e.g., ProjectLens™) to streamline workflows and enhance data-driven decision-making.
QualificationsRequiredBachelor’s degree in Construction Management, Architecture, Engineering, or related field.
5+ years of project management experience in retail construction, including new builds, remodels, and national rollouts.
Proven track record managing multi-site projects with budgets exceeding $500K.
Expertise in construction documentation (RFIs, submittals, change orders), scheduling (MS Project/Primavera), and contract administration (AIA/lump-sum contracts).
Strong knowledge of building codes, ADA compliance, and retail-specific regulations.
Proficiency in MS Office Suite; experience with BIM, Procore, or Autodesk a plus.
Valid driver’s license and ability to travel locally (up to 30%).
PreferredPMP, CCM, or LEED AP certification.
Experience with fast-paced retail environments (e.g., quick-service restaurants, fashion chains, grocery).
Familiarity with JLL’s PDS methodologies or similar global PMO frameworks.
Core CompetenciesClient-Centric Mindset
Negotiation & Conflict Resolution
Strategic Problem-Solving
Cross-Functional Collaboration
Adaptability in Ambiguous Environments
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
