位于上海市, c23的 20 个优质senior manager, customer innovation, global development & innovation职位（正在招聘！）

Dehong Shanghai is committed to delivering exceptional experiences that strengthen community connection, celebrate student achievement, and enhance Dehong's reputation among internal and external audiences. The Events Coordinator supports the successful planning, coordination, and delivery of Dehong's annual events programme, helping to ensure that events are professionally organised, welcoming, and aligned with Dehong's values and brand standards.
Reporting to the Head of Community Experience and working closely with colleagues across the wider AMX function, the role supports the planning and delivery of the school’s annual events programme, helping ensure events are professionally organised, welcoming and aligned with Dehong’s premium brand and values.
Alongside event coordination responsibilities, the role also supports broader community engagement initiatives, including Friends of Dehong activities, parent engagement support, survey coordination and wider community experience projects that strengthen connection and belonging across the school community.
The successful candidate will demonstrate strong organisational and coordination skills, excellent interpersonal judgement, and a proactive, service-oriented mindset. The role requires flexibility, attention to detail, calmness under pressure, and the ability to build positive working relationships across a diverse international school environment. Due to the nature of events work, some evening and weekend working will be required during key periods throughout the academic year.

Our School

Dehong Shanghai International Chinese School is the first Dehong school in China, located in Minhang District. It opened in September 2017 and now has over 1,000 students across its Elementary and Secondary Schools.

In 2023, the school expanded into its newly built Phase II campus, featuring first-class facilities. These include collaborative learning areas as well as dedicated spaces for the performing arts, sports, STEAM, and innovation. The expansion enables Dehong Shanghai to grow into a school for 1,500 students, with boarding capacity for more than 900 students on campus.
standards.

Job Responsibilities

Event Planning & Operational Support

Lead the planning, coordination and delivery of the School’s annual programme of internal and external events, ensuring a consistently high standard of execution and guest experience.
Maintain and oversee the School-wide events calendar, proactively coordinating timelines, priorities, venue usage and operational requirements across departments.
Develop detailed event plans, timelines, staffing plans, risk assessments and operational schedules for events of varying scale and complexity.
Act as the primary operational liaison between event organisers and key support teams, including Operations & Facilities, Finance, ICT, Music, Security, Catering and external suppliers.
Chair and coordinate event planning meetings to ensure alignment across all stakeholders and early identification of operational risks or issues.
Coordinate procurement, purchasing requests, supplier management and payment processes related to events, in partnership with Finance and Operations teams.
Oversee venue preparation, signage, guest flow, registration processes, event logistics and on-site operational delivery.
Manage external vendors and contractors to ensure quality, professionalism and value for money.
Ensure all events align with School safeguarding, health and safety, operational and brand standards.

Event Delivery & Stakeholder Experience – 30%

Oversee events from initial preparation through to live delivery and post-event review, ensuring smooth execution and a high-quality experience for all attendees.
Represent the School professionally during events, supporting parents, guests, external partners and staff where required.
Work closely with Marketing and Community Experience colleagues to ensure event messaging, branding and communications are consistent and impactful.
Assist with the coordination of event registration systems, RSVP processes and ticketing platforms, including Yoopay and other digital tools.
Coordinate event-related communications including website updates, digital screens, newsletters, calendars and bilingual event materials.
Support photography, videography and content collection opportunities linked to key events and community engagement activities.
Assist with post-event feedback collection and evaluation activities to support continuous improvement.
Support the development and refinement of event processes, templates and operational systems to improve efficiency and consistency.

Community Experience & Parent Engagement – 20%

Support Friends of Dehong (FoD) activities and parent engagement initiatives hosted by the School.
Assist with operational coordination for approved parent and community events.
Support community engagement activities that strengthen parent connection and sense of belonging within the School community.
Assist with the administration, distribution and tracking of parent and community surveys, including feedback collection, survey coordination and community engagement reporting, where required.
Assist with broader AMX community engagement initiatives, retention activities and parent experience projects.
Support venue booking coordination for approved parent and external community activities in liaison with relevant internal teams.

Undertake additional responsibilities reasonably delegated by the Head of Community Experience or Director of AMX.

Skills and Experience Required

The ideal candidate will have:

Degree-level education in Events Management, Communications, Marketing, Hospitality, Business Administration or a related field.
Significant experience in event management, stakeholder engagement, hospitality or community-facing operational roles, ideally within an international school, education or premium service environment.
Proven experience planning and delivering complex events involving multiple stakeholders and operational teams.
Strong organisational and project management skills, with the ability to manage multiple priorities simultaneously and maintain exceptional attention to detail.
Excellent interpersonal and relationship-building skills, with the confidence to engage professionally with senior School leaders, parents, staff, students and external partners.
A warm, solutions-focused and highly service-oriented mindset, with strong emotional intelligence and cultural sensitivity.
Ability to remain calm, organised and proactive in fast-paced or high-pressure environments.
Experience supervising or guiding junior team members desirable.
Strong written and verbal communication skills in both English and Chinese.
Strong digital literacy, including confidence using Microsoft Office, event platforms, survey tools and calendar/registration systems.
Experience supporting surveys, feedback analysis or customer/community experience initiatives desirable.
Flexibility to work occasional evenings and weekends in support of major School events.

Safeguarding Statement

Our College/School is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices, which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, successful references, possible social media checks, as well as due visa and work permit process as required by Chinese law.

Equity Diversity Inclusion Statement

EiM is committed to diversity within its team, organisational practices, policies and culture. It recognises that people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and it encourages and leverages these differences to make its work more relevant and approachable. EiM will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. EiM strives to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. It expects everyone who works with it to share this commitment and to act accordingly, as it aspires to best serve the EiM mission and its community.

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