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Requisition Number: 51593
Job Location: ShenZhen, CHN
Global Grade: Band 5
Work Type: Office Working
Employment Type: Permanent
Posting Start Date: 30/03/2026
Posting End Date:
:
Job Summary
- Providing direct advisory services to customers on portfolio construction and portfolio review;
Ensuring SCB offers a differentiated, best-in-class, consistent advisory proposition across customer segments.
- This will primarily involve providing professional expert advice to customers using the SCB advisory process for asset allocation, portfolio construction and portfolio review based on the full understanding of the customer's financial position, objectives, risk tolerance and other circumstances (but not including tax status).
- The Investment Advisor also acts as a subject matter expert to customers/frontline staff on holistic view of the market, and support SCB wealth strategy in providing to higher value customers a higher level of customer service, and growing recurring income faster than the transaction-based income
Key Responsibilities
- To ensure IA team monitoring MI portfolio on branch level to ensure healthy portfolio allocation aligned with group house view.
- To ensure IA team to provide updated product training, market analysis, bank house view, portfolio advice and summary to frontline to ensure the explanation and information delivered to customers are correct and in good faith.
- To lead the local IA team to support and work with frontline to handle customers’ complaints on MI product related issues.
- To work with the frontline to ensure the sales process is properly handled to uphold the customers’ satisfaction and Bank’s service standard.
- To work with frontline to ensure the investment sales activities to meet the compliance requirement of the Bank. Monitor any abnormal trend of sales activities and behavior.
- To support sales events (e.g. seminars) for both internal and external clients, but not limited to organization and speaker.
- Coach and develop team, responsible for training, hiring and career development of the team and manage attrition.
- Must always comply with their respective Money Laundering Prevention Procedures and be alert to unusual or possibly suspicious customer activity and should report any suspicious activity to AML Surveillance Team and line manager as well as directly to the Country MLPO in urgent or exceptional circumstances.
- Accountable for implementing and complying with AML requirements when performing duties.
- Fully understand the importance of fraud prevention, prevent fraud risks, maintain safe and steady operation of the position, implement regulatory requirements of fraud prevention, strictly execute DOIs of the department, ensure to complete relevant trainings and embed fraud prevention in daily work.
- Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies
- Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank. Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections
- Cooperate with any investigations or reviews on regulatory failure such as accountability review. Properly perform the duties on management and ensure the effectiveness of internal control
- Be responsible for regulatory failure or risks arising from or in connection of the event over which the employee has the duties of management and/or leadership
- Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities
- Be responsible for significant losses due to failure of effectiveness of internal control
- Properly perform the duties on management and ensure the effectiveness of internal control
- Be responsible for regulatory failure or risks arising from or in connection of the event over which the employee has the duties of management and/or leadership
- Be responsible for significant losses due to failure of effectiveness of internal control
- Fully comply with all the regulatory requirements related to Consumer Rights Protection, uphold the robust mindset of Consumer Rights Protection, complete the Consumer Rights Protection themed training and workshop in due course, prevent the potential infringements of consumer rights, participate the public education, EV or other activities to uplift the public awareness about Consumer Rights Protection
Strategy
- Based on materials issued by Group and Country Investment Advisory and Strategy teams, provide market briefings for RMs/branches/Hubs
- Based on materials issued by Group and Country Wealth Solutions teams, provide updates on investment advisory process changes to RMs
Business
- To ensure IA team to provide updated product training, market analysis, bank house view, portfolio advice and summary to frontline to ensure the explanation and information delivered to customers are correct and in good faith.
- To work with the frontline to ensure the sales process is properly handled to uphold the customers’ satisfaction and Bank’s service standard. To work with frontline to ensure the investment sales activities to meet the compliance requirement of the Bank. Monitor any abnormal trend of sales activities and behavior.
- To Lead IA teams to conduct one-on-one diagnostic reviews with each assigned RM on his/her portfolio at least [once a month], to: Align customer portfolios with their investment objectives, and aligning portfolios with house views
- Balance asset allocation and thematic plays
Processes
- Provide investment consultation in the customers’ best interests using the SCB advisory process, rather than focussing on the sale of specific products.
- Help the customer to achieve his or her objectives, in the context of the customer's current needs/circumstances, in compliance with all regulatory and bank requirements and with the highest professional standards.
People & Talent
- Outstanding ability to provide leadership, guidance and inspiration to the customers, RMs and other partners
- Strong sense of self-motivation and discipline in execution
- Excellent communication and negotiation skills with the ability to influence outcomes
- Ability to network with internal and external business stakeholders.
Risk Management
- Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies
Governance
- Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
Other Responsibilities
- Embed Here for good and Group’s brand and values in China/Wealth Management/IA team Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [(i)RM Coaching - Engage RMs proactively in discussions about advisory process, product and idea generation by interacting closely with the RMs, customers and product partners (Funds or CBMS teams). Conduct diagnostic activities with RMs. The Investment Counsellor aims to ensure RMs are fully skilled to provide product and portfolio advice to their customers.
- (ii)Client Wealth Seminar Presentation – Prepare and present client wealth seminars, answer all Q&As, with the purpose of generating new leads for RMs by giving customers new ideas from the seminars]
- 参与基金投教活动宣讲,并协助基金投教牵头部门确保银行投教相关工作有序开展。
Our Ideal Candidate
- Investment Advisor: Bachelor’s degree with 4 - 8 years in Investment Consulting either within a bank, insurance company or independent financial advisory firm
- Senior Investment Advisor: Bachelor’s Degree with minimum 10 years in Investment Consulting either within a bank, insurance company or independent financial advisory firm
- With Onshore Mutual Certification
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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