This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Implementation Engineer I
As an Implementation Engineer I at Adyen, you will help global businesses design, build, and launch scalable payment integrations that power how they operate and grow. You'll work closely with merchants to translate their business needs into reliable, scalable payment solutions that support their expansion across markets, channels, and products.
This position is based in Shanghai, and the ideal candidate is both consultative and technical.
We are looking for technical consultants with a solid foundation in APIs and web technologies who are ready to take responsibility for real customer projects early in their careers. You will take responsibility for integrations end-to-end while continuing to grow your technical depth and client-facing skills in a fast-moving, collaborative environment. This role is also a great fit for people transitioning from technical support, consulting, QA, or client-facing roles into a more technical, high-impact, autonomous path.
What you'll do:
- Guide end-to-end implementation projects, supporting merchants as they launch and scale their payment integrations
- Design and help merchants build scalable API-based integration solutions from solution design through to go-live
- Act as a trusted technical partner during the integration journey, helping merchants navigate technical and operational challenges
- Collaborate with Sales, Account Management, Product, and Engineering to deliver strong outcomes for merchants
- Contribute to improving delivery quality by sharing insights and identifying patterns across implementations
Who you are:
- 3+ years of experience working with APIs, web technologies, or programming — through work or hands-on projects
- You can confidently use English on a day-to-day basis for technical conversations (e.g. introduce Adyen solutions to merchants, internal discussions with global teams, etc.) and are native in Mandarin
- Strong technical curiosity and a fast learning mindset
- You care about understanding how systems work, not just whether they work
- You take responsibility and approach work with a "no task too small" mindset
- Clear communicator who can explain technical topics simply to both technical and non-technical stakeholders
- Comfortable working in collaborative environments where people support each other and share knowledge
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What's next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.
This role is based out of our Shanghai office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
