位于c23的 3 个优质customer support representative职位（正在招聘！）

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Head of Sales, Product Sales, Google Cloud (English, Mandarin)

Google -
上海市

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职位详情

9 小时前

完整职位描述

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
12 years of experience in a sales role in the enterprise software, or cloud environment.
Experience with leading teams in a cloud-based Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) environment.
Experience in promoting cloud-based IT solutions to companies in the Greater China market with engineers and customer technical leads.
Ability to communicate in English and Mandarin fluently in order to communicate in this customer-facing sales role.

Preferred qualifications:

Experience in people and business management, supporting career development of sales teams, and business growth.
Experience in planning and organizing go-to-market strategies, business programs, and sales activity within the team and territory.
Experience in leveraging knowledge of related products, solutions, and market trends, with the ability to analyze sales performance data or market changes, to drive direction.
Experience in collaborating with cross-functional teams to impact business goals, customer experience, and customer expansion.
Excellent problem solving, communication, presentation and program management skills.

About the job

In this role, you will lead a team responsible for growing the strategic products business by building and expanding relationships with new and existing customers. You will build relationships with internal stakeholders (e.g., Field Sales, Customer Engineering, Solution Architecture, Product) and customers, supporting the team to do the same. You will ensure the team has the necessary promotion skills to demonstrate product functionality and overviews of business use cases, and close business. You will lead with empathy and identify ways to multiply the impact of the team to drive value for Google Cloud.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Build and maintain executive relationships with customers as the Google strategic product subject matter expert with the team, and influence direction for new and existing customers.
Work cross-functionally with Google Cloud Field Sales Representatives (FSR), Customer Engineer (CE) teams, Field Solution Architects (FSA) to ensure the product adoption, customer satisfaction and business growth.
Execute Go-To-Market business strategy and related efforts with the Google Cloud teams and Google Cloud Platform (GCP) partners.
Support the team to assist customers in identifying the use cases suitable for Google Cloud strategic products and solutions, ensure transition and a path to production. Articulate solution differentiators and the business impact.
Coach the team to identify and grab opportunities and strategic products bookings, manage business pipelines, and accelerate business growth.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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在c23的customer support representative个职位

Head of Sales, Product Sales, Google Cloud (English, Mandarin)

Acting RSM

Quality Manager

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