ROLE SUMMARY
The TA & Skills Training Manager reports to the China Regional CET Lead. This position collaborates with Metabolism BU focal points to conduct training needs analysis, develop training strategies, plans, and programs, and is responsible for overall project management to ensure high-quality execution.
Responsibilities include developing brand training strategies, plans, content updates, and delivering brand training for must-win brands and new product launches (NPL). Additionally, the role involves developing skill content for core skills capabilities and designing skills programs.
The position will design learning journeys for local Regional Managers (RM), District Managers (DM), and MICS, and manage training programs such as new hire onboarding, new MICS training, MICS phase training, and new DM/RM training. It also includes conducting Train the Trainer sessions for Regional Training Managers to ensure mastery of the latest brand and skills content.
Furthermore, the role involves centralizing the assessment process, generating analysis and insights from assessment results, and developing monthly dashboards to report training activities and insights. Evaluating training effectiveness, driving training innovation, and closely collaborating with key stakeholders to ensure alignment on training strategies and related initiatives are also key responsibilities.
ROLE RESPONSIBILITIES
Ø SME
Ø Must-win brand & NPL SME: Closely collaborate with medical and marketing teams, be responsible for brand training strategies, plans, content updates, and deliver brand training, including the latest indications, clinical data, brand strategy, key messages, etc.
Ø Skill SME (e.g., selling, coaching): Develop skill content for core skills capabilities, including HCP engagement, coaching, business planning, and design and manage skills training programs.
Ø RM/DM/MICS learning journey design: Design local learning journeys for MICS, District Managers (DM), and Regional Managers (RM) to ensure capability building for each level of sales managers.
Ø Training Program Design: Design and manage training programs such as new hire onboarding, new MICS training, MICS phase training, and new DM/RM training.
Ø Train the Trainer sessions: Conduct training sessions for Regional Training Managers to ensure mastery of the latest training content and materials for consistent, high-quality training delivery.
Ø Assessment Analysis and Dashboard Reporting: Design capabilities assessment plans, manage the project, analyze the assessment results, generate insights, and develop follow-up training plans for each BU. Generate BU monthly dashboards to report training activities and insights.
Ø Training effectiveness evaluation: Develop KPIs to evaluate the effectiveness and business impact of training programs and continuously improve the training programs in alignment with business strategies and priorities.
Ø Training Innovation: Adopt the latest training trends and technologies (mobile platforms, AI, gamification, etc.) to enhance training effectiveness.
Key stakeholders: Closely collaborate and communicate with key stakeholders, including BU training liaisons, medical/marketing teams, the global brand SME team, and the global skill SME team. Conduct regular meetings and reviews with key stakeholders to ensure existing training programs meet business and strategic requirements and gather feedback on necessary changes.
QUALIFICATIONS
Ø A Bachelor's degree is required; an advanced degree is preferred.
Ø A minimum of 8 years of professional experience is essential, with a background in marketing and/or sales within a multinational pharmaceutical company.
Ø Prior experience working in a matrix MNC organization
Ø Demonstrated expertise in GLP-1 brand knowledge.
Ø Project management experience with the ability to manage multiple projects simultaneously.
Ø Experience in training content development and training program design and delivery is a plus.
Ø Strong analytical skills, with the ability to draw appropriate conclusions and make suitable recommendations.
Ø Excellent communication and stakeholder management skills, with the ability to collaborate effectively across functions and levels in a matrix organization
Ø Good presentation, facilitation, and writing skills
Ø Proven track record of driving innovation in training programs.
A quick learner with demonstrated learning agility.
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Sales Training
