位于上海市, c23的 5 个优质head of customer experience职位（正在招聘！）

Global Product Solution Design Leader (UI/UX)
Coins.ph —上海市
快速申请
Head of Molecular Lab
Roche —上海市
Software Engineer, iOS Core Product - Shanghai, China
Speechify —上海市
8天
Diagnostic Hardware Product Owner_ETAS
ETAS —上海市
快速申请
Head, Sales and Partnerships (APAC)
Kora —上海市
快速申请
3 小时

More jobs to discover

Find similar jobs that you might be interested in.

Head of Molecular Lab
Roche —上海市
Values: Alignment with Roche’s core values of Integrity, Courage, and Passion. This pivotal role combines strategic vision with operational excellence, driving…

我想收到关于上海市, c23 的 head of customer experience 的最新职位提醒

一旦登录您的账户，即表明您同意 SimplyHired 的服务条款和我们的Cookie 协议及隐私政策。

查看更多地区的职位

head of customer experience jobs near 上海市, c23

位于上海市的Software Engineer职位

位于无锡市北塘区的Sales职位

位于澳门的Sales职位

位于上海市的外企招聘,cio, It Director, It Head职位

位于宁波市的Software Engineer职位

位于无锡市锡山区的Software Engineer职位

位于长沙市的Civil Engineer职位

位于武汉市的Software Engineer职位

位于北京市的Software Engineer职位

位于西安市的Data Engineer职位

Global Product Solution Design Leader (UI/UX)

Coins.ph -
上海市

快速申请

职位详情

完整职位描述

About the Role

We are seeking a visionary and strategic Head of Product Solution Design to lead our end-to-end product design function. This role will oversee our talented team of UX/UI designers, researchers, and product design strategists. You will be responsible for crafting delightful, intuitive, and seamless user journeys that align with our business goals and deliver exceptional value to our customers.

As the design leader, you will play a critical role in shaping the user experience across all touchpoints—defining the design language, elevating design thinking within the organization, and collaborating closely with product managers, engineers, marketers, and business stakeholders to bring innovative, user-centric solutions to life.

Key Responsibilities

Leadership & Strategy
Define and own the vision, strategy, and roadmap for the Product Solution Design function under Global Product team.
Build, lead, and mentor a high-performing team of Product Designers, UX/UI Designers, Design Researchers, and UX Writers.
Advocate for design excellence and user-centric thinking across all levels of the organization including Coins Payment, Crypto Trading and other products.
Partner with Product, Engineering, Marketing, and Business teams to ensure holistic and cohesive product experiences.
Design Execution & Innovation
Oversee the end-to-end design process, from discovery and ideation to wireframes, prototypes, and final UI.
Implement design systems, frameworks, and tools that drive consistency and efficiency at scale.
Champion design thinking and research-led innovation, integrating user feedback and data into all design decisions.
Ensure designs are accessible, inclusive, and optimized for all platforms (mobile, web, etc.).
User Experience & Journey Ownership
Own the entire user journey and experience lifecycle, identifying pain points and opportunities for continuous improvement.
Develop metrics and KPIs to measure user satisfaction, usability, and design impact.
Drive initiatives to improve user onboarding, engagement, conversion, and retention through superior design.
Collaboration & Communication
Act as the voice of the user in strategic discussions and decision-making forums.
Effectively communicate design vision, strategies, and updates to stakeholders at all levels.
Foster a culture of collaboration, experimentation, and continuous learning within the design team and beyond.

Requirements

5+ years of experience in product design, UX/UI, or user experience strategy, with at least 4 years in a leadership or head-of-role.
Proven experience designing for digital products at scale (fintech, crypto, super apps, payments, or e-commerce experience preferred).
Strong portfolio demonstrating deep expertise in design strategy, user journeys, and end-to-end product design.
Mastery of design and prototyping tools such as Figma.
Deep understanding of human-centered design, accessibility principles, and responsive design.
Experience working with cross-functional teams in agile/scrum environments.
Strong analytical and problem-solving skills, with the ability to interpret complex data and translate into design insights.
Excellent communication and storytelling skills; able to influence executive stakeholders.

Preferred Qualifications

Background in behavioral science, design psychology, or UX research is a plus.
Prior experience in fintech, payments, digital wallets, or blockchain/crypto industries.
Familiarity with front-end technologies (HTML/CSS, JavaScript) is an advantage.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

快速申请

完善您的搜索

在上海市, c23的head of customer experience个职位

Global Product Solution Design Leader (UI/UX)

Head of Molecular Lab

Software Engineer, iOS Core Product - Shanghai, China

Diagnostic Hardware Product Owner_ETAS

Head, Sales and Partnerships (APAC)

More jobs to discover

我想收到关于上海市, c23 的 head of customer experience 的最新职位提醒

Related Searches

查看更多地区的职位

Key Responsibilities

Requirements

求职者工具

雇主工具

浏览

保持联系

完善您的搜索

在上海市, c23的head of customer experience个职位

Head of Molecular Lab

Software Engineer, iOS Core Product - Shanghai, China

Diagnostic Hardware Product Owner_ETAS

Head, Sales and Partnerships (APAC)

More jobs to discover

我想收到关于 上海市, c23 的 head of customer experience 的最新职位提醒

Related Searches

查看更多地区的职位

Key Responsibilities

Requirements

我想收到关于上海市, c23 的 head of customer experience 的最新职位提醒