Every day at AMS, we connect talent and opportunity, helping people, businesses and communities grow.
Our strength lies in partnership - we listen, collaborate and learn from one another.
Whether you’re helping a client redefine their talent strategy or finding new ways to grow your own career, your work helps millions of people find their dream jobs every year. Your talent is our greatest asset, and we're dedicated to providing avenues for you to reach its fullest potential. We do so by providing the environment, resources, networks, and career experiences essential for your progress
Take the next step in your career journey and discover our exciting opportunities.
Purpose and Position in Organisation
To provide efficient and flexible administrative support to the recruitment process as part of the recruitment administration team. To act as the main point of contact for all queries relating to the support function of the account.
Reports to
Team Leader – Recruitment Administration or Principal – Recruitment Administration
People Manager
No
Career Level
1 - Coordinator
Performance Outcomes / Accountabilities
Data integrity and accuracy
Completion of tasks within agreed timescales or Service Levels
Compliance to policy, procedure, and ISO standards applicable to both client and AMS
Completion of mandatory trainings
Customer satisfaction/working within Service Levels
Key Responsibilities
Oversees account-specific administration activities such as job posting, interview scheduling, help desk support, applicant tracking system updates, and pre-employment screening or reference checks initiation or verification
Managing various ad-hoc administration activities to support the effective running of the recruitment process e.g., test or referral management, and ad hoc reporting or process review etc.
Collaborating on or completing daily, weekly, monthly, and quarterly reports accurately as required within the set deadlines
Building and maintaining strong working relationships between all parties including recruiters, hiring managers, vendors (i.e., PEs vendor), and other account stakeholders
Ensuring stakeholders are continually appraised and updated on the relevant processes
Management of day-to-day queries ensuring all are dealt with in an effective and timely manner and escalated where necessary
Participating in continuous improvement initiatives within the immediate team
Fully utilizes technology and other rollouts and changes implemented to the team
AMS Behaviours
AMS Behaviours, aligned to our Ways of Working, are a core part of our overall performance. For more detailed information about what good looks like against our AMS Behaviours for your Career Level, please refer to the Behaviours Framework
Behavioural Skills
Acts Proactively and At Pace – proficiency level 2
Accepts and Adapts to Change – Proficiency Level 2
Perseverance - proficiency level 3
Follows Processes and Guidelines - proficiency level 3
Attention to Detail – proficiency level 3
Manages Priorities - proficiency level 3
Service Excellence - proficiency level 3
Effective Communication - proficiency level 3
Partnering with Colleagues - proficiency level 3
Stakeholder Partnering - proficiency level 2
Technical Skills
MS Office - proficiency level 2
Administration Technology Literacy – End User - proficiency level 2
Recruitment Administration - proficiency level 2
Key Responsibilities
- Oversees account-specific administration activities such as job posting, interview scheduling, help desk support, applicant tracking system updates, and pre-employment screening or reference checks initiation or verification
- Managing various ad-hoc administration activities to support the effective running of the recruitment process
- Collaborating on or completing daily, weekly, monthly, and quarterly reports accurately as required within the set deadlines
- Building and maintaining strong working relationships between all parties including recruiters, hiring managers, vendors (e.g., PEs vendor), and other account stakeholders
- Ensuring stakeholders are continually appraised and updated on the relevant processes
- Management of day-to-day queries relating to their area of responsibility, ensuring all are dealt with in an effective and timely manner and escalated where necessary
- Participating in continuous improvement implementation within the immediate team
- Fully utilizes technology and other rollouts and changes implemented to the team
- Can speak English and Mandarin as working language
We would like to hear from you, if you have:
- 2 years and above previous experience working as an administrator or coordinator
- Detail-oriented, organized, proactive team-player with excellent communication and interpersonal skills
- Ability to navigate ambiguous environment
- Ability to develop and design or improve processes
- Have a track record of delivering solutions and results to meet the demands of a challenging workload
- Natural and confident communicator with a credible personal style.
- Builds great rapport and nurtures sound business relationships
- Can use Mandarin and English language skills in daily work
We all play a role in our success - whether that’s working directly with clients or adding value behind the scenes. By working together, we bring stronger insight to our clients and create more diverse and rewarding career journeys for our people.
Beyond our standard benefits package, you’ll have the flexibility, autonomy, and trust to work in a way that fits you. Our focus is on enabling meaningful collaboration and support, so you can do your best work - your way.
We offer
- Growth and development focused on your strengths
- The opportunity to develop a career within one of the world’s leading organisations specialising in talent and workforce solutions.
- A team that values being Passionate, Bold, and Authentic
- Supportive communities such as our Employee Resource Groups (ERGs)
- Volunteer day - you get one additional paid day off each year to volunteer for a cause that matters to you
- A competitive reward and benefits package
- Flexibility in how and where you work
- Hybrid model
Our statement
We’re committed to creating an environment where everyone feels a sense of belonging. We welcome applicants from all backgrounds and encourage people with diverse skills, perspectives, and experiences to apply. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.
If you require any accommodations or have any accessibility needs, please reach out via email [email protected] or make a member of our Talent Acquisition team aware at any time.
If you’re ready to bring your skills, curiosity, and passion, click Apply and let’s explore what we can achieve together!
