位于北京市, c22的 19 个优质service associate职位（正在招聘！）

Additional Information
Job Number25193220
Job CategorySales & Marketing
LocationUnit 3102, Beijing, Beijing, China, 100025
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

The Senior Account Manager, ASO Greater China is responsible for driving revenue growth from both assigned domestic accounts and newly prospected accounts by executing account strategies, sourcing opportunities, and converting leads into measurable business across all segments, including group, transient, extended stay, and catering.

This role applies domestic account management skills to build and maintain relationships with key decision-makers, ensuring Marriott becomes the partner of choice, with accountability for building a healthy sales pipeline, qualifying prospects, and converting opportunities into revenue contribution across managed and franchise hotels.

BUSINESS CONTEXT

This role contributes directly to Marriott’s commercial growth in Greater China by ensuring accounts are actively prospected, opportunities are captured, and revenue goals are met. Success requires a hunter mindset, strong sales discipline, and the ability to respond quickly to market opportunities.

The Senior Account Manager works closely with GSO & ASO Directors, hotel leadership, and cross-functional teams to implement account plans with speed and precision. The position is expected to deliver measurable sales outcomes while continuously strengthening account management and commercial skills to support Marriott’s sustained revenue growth in Greater China.

CANDIDATE PROFILE

Education and Experience Preferred

Bachelor's degree or above.
3+ years sales and marketing experience
Total Account Management experience preferred.
Hospitality sales experience preferred.
Strong business acumen with the ability to understand customer requirements, interpret performance data, and support account-based decision-making.
Demonstrated ability to build rapport with domestic customers and work effectively with internal teams and external partners.
Ability to manage multiple priorities with attention to detail and deadlines.
Strong preference for candidates fluent in both English and Mandarin.

CORE WORK ACTIVITIES

Sales Management

Supports new account acquisition and existing accounts penetration across all segments (group, transient, extended stay, catering, etc.)
Executes account strategies and sales plans as directed by leaders.
Qualifies potential accounts and re-qualifies existing accounts with accuracy.
Identifies key decision-makers, and supports preparation of tailored solutions and proposals to customer needs in Greater China.
Collaborates with sales and property leadership to maximize account value.
Represents all Marriott Lodging brands and supports in-market property needs.
Assists in the organization of customer events and engagement activities.
Understands industry processes (pricing, RFPs, proposals) and legal considerations.
Executes Marriott’s Customer Service Standards and Brand Standards.

Revenue Generation

Supports building and strengthening accounts with existing and new customers through customer engagement events.
Relates customer needs to Marriott hotel product capabilities.
Works with Revenue Management to support account strategy in-market.
Provides exemplary service to ensure customer satisfaction and loyalty before, during, and after events/programs.

Value Creation

Delivers value-added solutions and services to enhance customer satisfaction.
Monitors market trends, identifies opportunities/risks, and shares insights with stakeholders.
Maintains open, two-way communication with customers and stakeholders.
Enriches customer dialogue by leveraging knowledge of Marriott operations, markets, and competitors.

Market Integration & Team Participation

Executes account strategies and updates as directed by leaders.
Serves as the primary sales contact, accurately representing property needs under guidance.
Maintains strong relationships with internal stakeholders, external partners, and industry organizations.
Promotes company culture rooted in associate and customer satisfaction.

Analyzing & Reporting

Collects and analyzes market and account information to support account plans.
Tracks account performance and maintains accurate data in SFA.
Prepares regular reports to support decision-making.

Other

Performs other duties as assigned to meet business needs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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