PURPOSE OF THE JOB
§ Serve as makeup artistry expert, delivering creative excellence with commercial awareness to elevate team capabilities;
§ Execute and adapt makeup training curricula based on global frameworks, tailoring content to address market-specific needs;
§ Support data-informed training delivery, translating category performance insights into practical coaching initiatives;
§ Coach and develop Makeup Artists and Beauty Consultants, nurturing artistic passion while contributing to training ROI;
§ Facilitate communication between headquarters, Area Trainers, and Makeup teams to ensure standards alignment and priority execution；
MAIN RESPONSABILITIES
1. MAKEUP ARTISTRY EXPERTISE & CURRICULUM DEVELOPMENT
§ Develop and localize makeup training courseware based on headquarters' global materials, adapting content to local market needs while maintaining brand DNA and artistic standards
§ Deliver inspiring makeup training sessions with demonstrated expertise in makeup techniques, and artistry trends
§ Standardize and digitize makeup training assets, ensuring consistent delivery of technical knowledge across all touchpoints
2. BUSINESS ACUMEN & DATA-DRIVEN TRAINING
§ Demonstrate strong business concept understanding of makeup category performance and franchise-level analysis
§ Monitor trend movements and color performance data to inform training priorities and product focus
§ Analyze retail metrics with digital sensitivity: Key 15 Door, SKUs, AUS, IPT, and sales conversion rates
§ Translate data insights into targeted training interventions for underperforming doors or new launch support
§ Deliver monthly training effectiveness reports correlating learning metrics with business KPIs and commercial outcomes
3. STAKEHOLDER COMMUNICATION & COLLABORATION
§ S erve as primary liaison with headquarters for training content alignment, policy updates, and global program implementation
§ Coordinate seamlessly with Area Trainer teams to ensure consistent execution and quality standards across regions
§ Collaborate closely with Makeup category teams to align training calendars with product launch timelines and commercial priorities
§ Facilitate cross-functional communication between Sales, Marketing, and PR to integrate training into brand campaigns and VIP events
4. REGIONAL TRAINING OPERATIONS & TALENT DEVELOPMENT
§ Oversee training execution quality through regular store visits, audits, and live coaching sessions
§ Design advanced development programs for MUAs and high-potential Beauty Consultants, establishing certification frameworks
§ Build regional talent pool and succession pipeline for critical roles (MUA/Leads) with focus on artistic capability and commercial potential
§ Coach and assess junior trainers/MUAs with an outgoing, high-energy approach—transforming work achievements into motivation and team inspiration
§ Develop targeted improvement plans for business pain points, converting training into measurable sales growth
5. KEY PROJECTS & BRAND REPRESENTATION
§ Lead end-to-end training coordination for HPP: needs analysis, content development, execution, and post-event evaluation
§ Manage quarterly new product launch training, Makeup Competitions, and Beauty Masterclasses with professional delivery
§ Represent brand at media events, fashion shows, and KOL makeup classes with authentic passion and emotional connection to the artistry
§ Provide technical support for VIP client events and major roadshows, demonstrating both technical excellence and inspirational presence
KEY FIGURES
§ Training Excellence: Training coverage rate, Makeup knowledge assessment pass rate, Training NPS, Courseware localization completion rate
§ Business Impact: Makeup category sales growth in trained doors, Service conversion rate improvement, Key 15 Door product sell-out performance, trend forecast accuracy
§ Talent Development: MUA certification rate, High-potential retention rate, Training participant satisfaction
§ Operational Excellence: Budget utilization rate, On-time project delivery rate, Store audit compliance, Digital training asset utilization
RELATIONSHIPS
§ Internal: Training Team, Sales Management, Makeup Team, Marketing, PR, Headquarters Training Teams, Makeup Artists, Beauty Consultants,
§ External: KOLs/VIPs, Agency Partners
PERSON SPECIFICATION
EDUCATION & EXPERIENCE:
§ Bachelor's degree or above
§ 5+ years training experience in luxury beauty/fragrance industry, with in team coordination or project leadership
§ Proven track record in training system establishment and end-to-end project management
CORE COMPETENCIES:
§ Strategic Thinking: Ability to translate business objectives into training strategies with data sensitivity and commercial acumen
§ People Leadership: Virtual team management experience, capable of motivating and developing trainers/MUAs
§ Cross-functional Collaboration: Strong stakeholder management and influencing skills across Sales and Marketing
§ Innovation Execution: Experience with digital learning tools (LMS, micro-learning) to drive training innovation
TECHNICAL SKILLS:
§ English (written & spoken) as business language; Mandarin required
§ Proficiency in MS Office (Excel data analysis, PowerPoint visualization);
§ Expert facilitation skills, course development capability, and coaching techniques
PERSONAL ATTRIBUTES:
§ Professional image representing luxury brand aesthetic and beauty sensibility
§ High resilience and adaptability to frequent business travel
§ "D.I.O.R" Mindset: Details orientation, Innovation drive, Optimization focus, Results accountability
