Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
- Collaborate with a diverse cross-functional team—including designers, Merchandising, Marketing, Logistics, Quality Lab, and external Service Partners (SPs)—to drive seamless execution of the (Re)Loved product pipeline.
- Evaluate and grade incoming takeback handbags with Service Partners, assigning condition ratings (A–C) based on standardized damage and wear criteria. Make suggestions of what categories the bag can go to designers.
- Locating accurate historical style information and material matrix from internal systems;
- I dentify the closest available material matches in warehouse inventory by comparing physical swatches against DC CAD specifications.
- Apply in-depth knowledge of handbag construction to determine feasibility of repairs, modifications, or enhancements; advise on component integration and structural integrity during the reconditioning process.
- Leverage strong fashion acumen and pre-design capabilities to interpret core design intent, propose aesthetic updates, and ensure final products reflect Coach’s brand identity and contemporary relevance.
- DC scrubs with different sample facilities to align new product creation direction. Communicate with NY team any issues and get aligned on direction.
- Handle new product creation independently and/or with limited support during early development
- Work closely with team engineer/PD managers from proto till commercialization to ensure the best product construction, hand feel and drapiness in meeting high quality execution with right design intend aesthetically
- Support special technique; printing, laser, emboss….and all special product executions.
- identify potential product risk during development stage for risk assessment
- Work with engineer on material and product testing throughout the development to commercialization and ensure they meet Tapestry requirements.
- Follow up material availability, testing, cost and best practices (leather/material/components/hardware) with cross-functional teams.
- Work closely with the engineering team to set up the quality standard, best practice for transferring product knowledge to SPs/Production team
- Monitor product development timeline and alert potential issue impacting product delivery.
- Visit SPs to cross check all the samples execution to ensure all samples accuracy prior shipment.
- Create the Design Intent sheet for new silhouette every season and present to SPs and production teams in handover meeting.
- Manage product cost accuracy partnering with cross functional teams for product duty%, material waste factor at each development milestone.
- Review and verify the product cost for different milestones by working closely with sample facilities and cross-functional partners.
- Update all necessary reports to the specified deadlines in EC-Vision system.
- Handle sample invoices with SPs.
Handle product transfer packages as per monthly transfer list to ensure product integrity
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Our Competencies for All Employees
Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly : Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
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