INEOS Styrolution is the world’s leading styrenics supplier, with a high-performing portfolio of styrene monomer, polystyrene, ABS and advanced styrenic products. With more than 90 years of innovation in materials science, INEOS Styrolution is focused on customer satisfaction with differentiated solutions that provide a competitive edge as well as investments in technology that enable closed loop recyclability for styrenics while reducing our carbon emissions. INEOS Styrolution applications can be found in many everyday products across multiple industries: including automotive, electronics, household, construction, healthcare, packaging, and toys/sports. Operating 17 production sites in nine countries, the company is a wholly owned subsidiary of INEOS Group Limited and employs approximately 3,000 people. Sales were 4.5 billion euros in 2023.
More information: www.ineos-styrolution.com
Purpose / Role of the job:
- Based in Shanghai, the Account Manager covers sales to automotive industry at key tiers, OEMs (more focus on East/ North China).
- Co-working with business management, technical service, RDC to meet business targets (volume and CM1).
- Work with team to develop and new business development plan in Automotive segment.
Key Responsibilities:
1. Support country sales strategy development and planning for annual sales targets
- Contribute to establish short and long term country sales strategy
- Maintain updated market trends, technical development and market activities and to help define marketability of products and report to supervisor identified trends that could affect targets
- Collect customer data/ information/ feedback/ expectation, prepare for presentation/seminars workshops to promote products and services
- Develop and regular update promotional materials for identified customer
- Monitor, analyze, assess and communicate monthly sales data to supervisor and propose product/ service planning, revision of strategies, identify business opportunities, pinpoint problem areas and provide solution
2. Sales and customer management
- Plan and carry out sales activities to achieve sales targets by calling and visiting existing and prospective customers to understand their needs to create a long-term customer relationship
- Develop proposal sales and account strategy which are exploited consistently.
- Secure business opportunities by identifying customer needs in terms of application, services requirements, identifying buying cycles, delivery schedules and pricing structure for specialized products within the appropriate business segment, including necessary information provided to other functions, e.g. credit control, logistic, customer services
- Generate sales revenues and profit earnings to achieve sales target
- Build a strong and long-term relationships with customer
3. Pricing and Credit Management
- Keep on tracking updated raw materials price trend and information
- Provide input to country head on pricing structure according to market price trends, demand analysis, sales terms and conditions, customer profiles to ensure target margins
- Manage customer credit situation to ensure target DSO
- Achieve sales volume and margin target through implementation of price strategy
- Ensure target payment terms and no credit default
4. Market intelligence and new market development
- Establish a database to obtain, update, maintain and evaluate market trends, application of products/ technology and service needs in order to support identifying new business opportunities
- Conduct market survey to develop competitor grid and benchmark analysis on competitors’ position and their products
- Research, identify and develop existing and potential customer portfolio
- Propose new products and services to catch up customer’s trend
- Provide technical information to customers and carry out trials and various activities in order to get customer approval
- Implement new business development to ensure sales growth of the country
5. Customer satisfaction
- Handle customer claim & complaints on commercial and technical related issue
- Provide technical service to customer when occurred quality related issues
- Coordinate and seek advice from production, logistics, quality control and technical service function
- Increase customer satisfaction to ensure business continuity and growth
Required profile:
- University degree in polymer or chemical background
- 8+ years of sales and marketing experience in Chemical/Automotive Industry
- Strong experience of working with Automotive OEMs, Tiers and service providers
- Business awareness and commercial performance bias Competencies
- Fluent English/Chinese, ability to deal with multicultural environment.
- Professional understanding chemical industry and polymer market
- Competence to understand constantly changing complex market environments
- Contracting strategy and negotiation
- Ability to work in multifunctional teams.
- Ability to work with different levels and maintain good relationship with customers
- Self-confident, open minded with a can-do attitude
- Strives for improving results
- Able to recognize conflicts and take necessary actions
- Strong commercial and negotiating skills
- Good presentation skills
Why join us?
At INEOS Styrolution, we offer a stimulating and collaborative work environment, competitive compensation, and a commitment to your professional growth.
We're dedicated to diversity, inclusion, and creating a workplace where all voices are heard.
If you're ready to make your mark and drive our organization's success, we invite you to apply or contact [email protected]
Your application will be treated confidentially.
