位于上海市的 20 个优质head of customer experience职位（正在招聘！）

If you’re looking for a role with variety, this is it. As a Key Account Manager your main focus will be to drive sales development across a number of clients. You’ll work alongside the head of Accounts to build brilliant relationships with a breadth of clients define sales strategies, targets, programs, commercial initiatives and promotional policies.

Main Responsibilities:

CHANNEL MANAGEMENT

Identifying growth drivers for clients and developing a client plan that combines the Country commercial policy with specific client drives of growth
Directly interacting with clients and negotiating, preparing and presenting the contracts, and aligning on the implementation of the Country promotional plan
Communicating all information regarding the customer channel strategy and activities, providing insights for the local development activities and support in problem solving
Managing clients’ credits
Conducting analysis on the client performance and designing and implementing solutions when needed (new initiatives, additional events, pricing, profit-mix, etc.)

ACTIVITY PLANNING AND MANAGING

Managing the proper application of promotions and commercial conditions defined during the negotiations
Observing own and competitor product pricing. Maintaining the key trade relationship in order to have a better knowledge of the marketplace
Providing sales forecasts for the clients
Monitoring customers’ sales performance

BUDGET MANAGEMENT

Ensuring alignment between proper budget management and business objectives
Proposing forecast of commercial and assigned structure costs, and sales volume budget

MAIN COLLABORATION WITH:
Trade Marketing, Category Management, Finance

About You:

Min. Bachelor’s Degree in Economics or Marketing
At least 3 years’ experience in similar roles
Fluency in English
Proven sales experience with a track record of hitting targets
Experience in category, customer and channel marketing
Knowledge of commercial and office software (e.g. Excel, PowerPoint)
Knowledge of the P&L

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.

Our Application Process

We’re constantly looking for talented individuals who are ready to be part of our dynamic and growing organization. Ferrero is a company with a global presence and family values. Join us!

1. Apply

Complete your online application, upload your CV and include brief cover letter to help us understand your experience and interests

2. Assess

Our HR team will arrange a phone or video interview if we feel your qualifications are a good match for the job

3. Interview

If the first interview goes well, you’ll be invited to speak with a Ferrero manager to assess your competencies, technical aptitude and fit within our dynamic organization

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在上海市的head of customer experience个职位

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Our Application Process

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2. Assess

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