4 个优质media specialist职位（正在招聘！）

Technical Support (Relocation to Armenia)
LESTARS MANAGEMENT CONSULTANCY —杭州市
- 全职
快速申请
1天
Senior Licensing Sales Specialist, Auto
Dolby —深圳市
4天
Sr Manager, Employer Branding
Marriott International, Inc —上海市
- 全职
6天
Professor in Business Analytics
University of Nottingham —宁波市
8天

More jobs to discover

Find similar jobs that you might be interested in.

Senior Licensing Sales Specialist, Auto
Dolby —深圳市
Develop and execute account plans for designated smaller or defined accounts, supporting sales objectives and customer engagement priorities under guidance from…
4天
Sales Specialist
ABB Robotics (Shanghai) Investment Limited —上海市
A bachelor’s degree or above. Coordinate the sales activities and manage resolution of specific customer problems. Must be willing to travel extensively.
快速申请

Show more similar jobs

我想收到 media specialist 的最新职位提醒

一旦登录您的账户，即表明您同意 SimplyHired 的服务条款和我们的Cookie 协议及隐私政策。

Technical Support (Relocation to Armenia)

LESTARS MANAGEMENT CONSULTANCY
杭州市

快速申请

职位详情

全职
1 天前

完整职位描述

Role: Technical Support (Gaming Industry)

Location: Yerevan, Armenia (Relocation Required)

About the Role

We are looking for a dedicated and customer-oriented Technical Support Specialist to join our iGaming team in Armenia. In this role, you will be the first line of defense for our clients, ensuring seamless platform operation, resolving technical issues, and delivering an exceptional user experience. This position requires full relocation to Armenia, with comprehensive company-sponsored support provided.

Key Responsibilities

Bug Reporting and Follow-up

Resolve technical issues encountered by customers during product usage, providing fast and effective solutions.
Promptly follow up on and report BUG issues to drive problem resolution.
Maintain and update FAQs, operation manuals, and technical Q&A documentation.

Customer Training

Provide customers with backend operation process guidance.
Help clients become familiar with and master backend features and daily operations.

Requirement Feedback

Collect customer feedback and functional requirements.
Organize and relay insights to product or R&D departments to drive continuous product improvement.

Documentation Management

Write and maintain FAQs, user guides, and technical support documentation.
Enhance team efficiency through clear and accessible knowledge resources.

Empathetic and Professional Query Resolution

Address customer concerns with high emotional intelligence.
Soothe customers who have experienced long wait times and ensure their satisfaction with support services.

Communication and Coordination

Maintain strong communication with clients.
Coordinate internal resources to resolve technical issues and enhance overall customer satisfaction.

Emergency Response

Respond to unexpected incidents such as system outages or service interruptions.
Coordinate with the technical team to restore services quickly and minimize downtime.

Art Resource Upload and Media Support

Manage the upload and organization of art resource images.
Support media-related requirements, ensuring resource integrity and compliance with operational campaign display standards.

Requirements

Proven experience in technical support, preferably in iGaming, fintech, or SaaS.
Strong problem-solving skills and ability to work under pressure.
Excellent communication skills in both Chinese and English
Familiarity with backend systems, ticketing tools, and basic networking concepts.
Willingness to relocate to Yerevan, Armenia, and work in a multinational team.

What We Offer

Comprehensive Relocation Package – Fully Covered by the Company

Flight tickets to Armenia
Full visa support – We handle all work visa arrangements and legal formalities
Accommodation provided

Why Join Our Team in Armenia?

Career Growth Opportunities – Become part of a growing international team with clear pathways for professional development and advancement.
Collaborative Culture – Thrive in a supportive, innovative work environment alongside experienced industry professionals.
Exciting Industry – Gain hands-on experience in the fast-paced, dynamic iGaming sector.

快速申请

完善您的搜索

media specialist 个职位

Technical Support (Relocation to Armenia)

Senior Licensing Sales Specialist, Auto

Sr Manager, Employer Branding

Professor in Business Analytics

More jobs to discover

我想收到 media specialist 的最新职位提醒

Related Searches

求职者工具

雇主工具

浏览

保持联系