位于广州市的 3 个优质software engineer职位（正在招聘！）

Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —广州市
2天
Customer Engineer, Mechanical
MKS Inc. —广州市
快速申请
Assoc Customer Engineer, Electrical
MKS Inc. —广州市
快速申请
3天

Discover related jobs

Based on your search for software engineer jobs.

Full Stack Engineering Lead, Structured Product, Wealth Management
DBS Bank —广州市
DBS Technology China is hiring a deeply technical, hands-on engineering lead to drive key wealth management initiatives and investment journeys.
Senior Associate Director, Software Engineering Specialist
HSBC Global Services Limited —广州市
Design, review and deliver the end-to-end technical architecture for HSBC and Hang Seng mortgage system rebuild, guaranteeing stable deployment and reliable…
7天

Show more related jobs

我想收到关于广州市的 software engineer 的最新职位提醒

一旦登录您的账户，即表明您同意 SimplyHired 的服务条款和我们的Cookie 协议及隐私政策。

查看更多地区的职位

software engineer jobs near 广州市

位于深圳市的Customer Service Team Lead职位

位于大连市的Sustainability Engineer职位

位于上海市青浦区的Retail Assistant Manager职位

位于天津市的Product Manager职位

位于上海市的General Manager Sales职位

位于西安市的Customer Engineer职位

位于广东省的Customer Engineer职位

位于上海市的Contact Center Engineer职位

Administrator - Desk Side Services, AMT Asset Management Software

HCLTech -
广州市

立即申请

职位详情

2 天前

完整职位描述

Guangzhou, Guangdong
Job Summary
The Tools & Automation Engineer plays a crucial role in enhancing operational efficiency through the development and maintenance of automation tools. This position focuses on asset management and ITIL processes, ensuring that all solutions align with organizational standards for quality and cost. The engineer will work collaboratively to deliver high-quality code and support existing projects while responding to client requests.
Key Responsibilities
1. Adhere To Quality Standards And Regulatory Requirements By Implementing Best Practices In Asset Management Services To Ensure Compliance With Company Policies.
2. Provide On-Call Support For Escalated Issues, Performing Root Cause Analysis Using Asset Management Tools To Identify And Rectify Recurring Problems.
3. Conduct Knowledge Base Updates And Management, Facilitating Training Sessions For New Hires And Coaching Analysts To Enhance Team Capabilities.
4. Independently Resolve Tickets Within The Agreed Service Level Agreement (Sla) For Ticket Volume And Response Time, Utilizing Asset Management Software To Track And Manage Incidents Effectively.
5. Ensure A Positive Customer Experience And High Customer Satisfaction (Csat) Scores By Striving For First Call Resolution And Minimizing Rejected Resolutions And Reopened Cases.
Skill Requirements
1. In-Depth Knowledge Of Asset Management Services And Tools.
2. Strong Analytical And Problem-Solving Skills.
3. Proficient In Ticketing Systems And Incident Management Processes.
4. Excellent Communication And Interpersonal Skills.

Other Requirements
1. Itil Foundation Certification (Optional But Valuable).
2. Certification In Asset Management (Optional But Valuable)
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

立即申请

完善您的搜索

在广州市的software engineer个职位

Administrator - Desk Side Services, AMT Asset Management Software

Customer Engineer, Mechanical

Assoc Customer Engineer, Electrical

Discover related jobs

我想收到关于广州市的 software engineer 的最新职位提醒

查看更多地区的职位

求职者工具

雇主工具

浏览

保持联系

完善您的搜索

在广州市的software engineer个职位

Customer Engineer, Mechanical

Assoc Customer Engineer, Electrical

Discover related jobs

我想收到关于 广州市 的 software engineer 的最新职位提醒

查看更多地区的职位

我想收到关于广州市的 software engineer 的最新职位提醒