Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of CLM Specialist.
Principal responsibilities
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Need to develop thorough knowledge and understanding of line of business (LOB) procedures and other policies. Ability to recall and navigate through different client types having different identification and verification (IDV)/know your customer (KYC) requirements.
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Ability to continuously track and adopt changes to policies & procedures which are expected to remain dynamic in the near future. To fully understand the existing regulatory environment and processes of the business and impact on day-to-day activities.
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Need to build strong product knowledge across various projects and Lines of Business to ensure successful migration / performance of the processes.
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To complete the Customer Due Diligence (CDD) Reviews in a timely manner and ensure periodic review timelines are adhered as per the final risk rating for the client.
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To be aware of changes in the Anti-Money Laundering (AML) and compliance world which will impact performance
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Performing out-going / incoming calls, providing excellent customer service and assistance to the customers on CDD projects
Requirements
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Bachelor’s Degree in Finance, business or related discipline;
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2 – 3 years working experience with demonstrated interest in finance industry, application support and problem resolution is preferable;
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Ability to manage deliverable of themselves and excellent problem solving skills and ability to find logical solutions to problems. Possess good analytical mindset; strong self-motivation and able to work under pressure; excellent interpersonal and team work skills. Willingness to learn new system, business processes and product knowledge; multi-tasking with ability to independently prioritize workload without impacting the deliverables.
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Evidence of excellent verbal, written communication and presentation skills; fluent in English is a must;
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Willing to accept work location in Foshan and Guangzhou.
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Strong customer service mindset
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Ability to speak and understand Cantonese/Mandarin and English fluently, write business letters and reports, and have good conversational / telephone skills
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
