Work Your Magic with us!
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
Your Role:
As a Process Development Scientist at the Expert 2 level, you will serve as a key technical resource in bioprocessing and downstream process development. With a focus on applications such as Clarification, Virus Filtration, TFF, Chromatography, and Sterile Filtration, you will work closely with customers to identify their technical needs and provide hands-on support throughout the downstream process development lifecycle. You will build strong customer relationships while collaborating with internal commercial and technical teams to support the adoption of the company's technologies.
Key Responsibilities:
1. Customer Engagement & Project Management
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Proactively engage with customers to identify and understand their downstream process development needs and technical challenges through discussions, site visits, and regular communication.
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Develop tailored process development proposals and study protocols based on customer objectives, feed stream characteristics, and applicable best practices.
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Serve as the technical point of contact throughout the project process development lifecycle, ensuring alignment between customer expectations and experimental plans.
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Communicate experimental results and project progress to customers via written reports, teleconferences, and face-to-face meetings, ensuring clarity and an excellent customer experience.
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Maintain ongoing follow-up with customers to address technical questions and ensure continuity of support.
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Build and sustain trusted, long-term relationships with customer technical teams.
2. Hands-On Process Development & Technical Delivery
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Design and execute hands-on experiments for downstream process development, scale-up, and implementation using customer feed streams and company technologies.
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Process and analyze experimental data; apply scientific reasoning to generate actionable conclusions and technically sound recommendations.
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Compile and deliver high-quality experimental reports with clear data presentation, interpretation, and next-step guidance.
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Support scale-down studies to assist customers in process troubleshooting and root cause investigation.
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Follow and contribute to the development of protocols aligned with industry best practices.
3. Internal Collaboration & Commercial Support
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Collaborate with internal teams including Account Managers and Customer Application partners to effectively address customer needs and support technology adoption.
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Capture and share voice-of-customer (VOC) insights with relevant internal functions (R&D, Franchises, CA, etc.).
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Identify and communicate commercial opportunities arising from customer technical interactions.
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Support product demonstrations, technical presentations, and customer trainings as needed.
4. Knowledge Development & Technical Contribution
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Participate in thought leadership activities such as webinars, customer workshops, or conference seminars.
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Deliver technical training to internal and external customers, with emphasis on downstream processing and applications.
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Continuously develop technical expertise and stay current with industry trends and advances in biopharmaceutical process development.
Who You Are:
Education & Experience
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M.S. in Chemical Engineering, Biotechnology, Biochemistry, or a related Engineering or Science discipline with 3+ years of relevant experience; or B.S. in a related discipline with 5+ years of relevant experience.
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Direct, hands-on experience operating downstream bioprocessing equipment in manufacturing, pilot, and/or PD-scale environments.
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Practical experience with downstream bioprocess unit operations for process development.
Technical Skills
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Working knowledge of bioprocess science and engineering fundamentals, with a practical, hands-on approach to process design and problem-solving.
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Ability to write clear and well-structured technical documents including experimental protocols, process development proposals, and reports.
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Familiarity with bioprocess downstream unit operations (process requirements, best practices, industry standards).
Soft Skills & Competencies
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Customer-focused mindset with strong verbal and written communication skills in both Chinese and English.
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Proactive, self-motivated, and capable of managing multiple tasks and customer engagements simultaneously.
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Collaborative team player who works effectively in a multicultural, matrix organization.
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Open to learning and developing expertise, with a growth mindset and willingness to work under mentorship.
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Commercially aware, with an interest in understanding customer business needs and market dynamics.
Travel Requirements
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This role requires significant travel (>50%) to customer sites. Candidates must be willing and able to travel frequently.
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!
