位于北京市的 20 个优质service associate职位（正在招聘！）

On’s Direct-to-consumer (DTC) team, as a core part of business, condenses and presents the brand’s commitment and vision to movement. We will face consumers directly, interacting closely with them and conveying On’s brand story and core values and passion for sports. We are committed to providing a passionate, professional, diverse and inclusive experience to every consumer.

Welcome to join On and lead your self-development for a long-term career plan. We look forward to achieving long-term win-win results through our mutual efforts.

You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities.

Your Mission

Deeply understand On's values and brand philosophy and keep tuned with On's global activities and projects (e.g. sustainable development, athlete stories).
Work as a culture role model to drive team understanding and implementation of the management system in day-to-day work.
Committed to providing excellent service to every consumer with customer journey as the premise, operational excellence as the goal (FoH&BoH) and wow customer experience as the result.
Based on retail priorities, to drive the delivery of key KPIs, such as in-store traffic, UPT, conversion rate, top sales assortment, assortment availability, GTM plan, inventory plan by gaining in-depth understanding of business and operation results and reason behind, and to land new operation projects in stores.
Deeply understand On's philosophy in recruitment and team, and lead team planning and recruitment to build up a high-performing team, including planning, candid feedback, optimization of operation standards, effective scheduling, etc. Contribute to implementation of ongoing learning and development programs for the store team and on-the-job coaching / training as needed.
Lead different meetings to deepen team’s ’understanding of their work and improve performance, as well as be an active part in cross-functional meetings to get understanding and support.
Responsible for self-growth and development, and able to proactively formulate your own development action plan with Store Lead.
Able to challenge existing processes and be stretched up for challenges.

Your story

3-5 years’ experience in a customer-oriented setting with managerial responsibilities included, positive, optimistic, energetic in the spirit of exploring the unknown.
You are proactive to listen and provide help and suggestions to others, and are committed to providing consumers with a WOW experience.
You are willing to receive and give feedback because you believe it is the foundation and motivation for your self-growth.
An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs.
A collaborative team player with strong interpersonal, hospitality and communication skills.
Native Chinese speaker with ability to read and write in English fluently. Able to work on weekends, evenings and holidays as needed.
A sports lover with regular exercise habits and passion for doing movement, loving to run is a strong plus.
Retail operational experience in the sports or fashion industry is a strong plus.

About the Team

As you might expect from a young consumer brand, the DTC (Direct-to-Consumer) team at On is a fast-paced place to be. Together with your store team and leadership as well as the global DTC Retail team, you will help to revolutionize conventional retail business and deliver the WOW to our customers on a daily basis.

Jade

Store Leader, On Store Zürich

Everyone's very proud to work here. Everyone wants to grow in the company and we always treat each other the way we want to treat our customers. We do everything we can to make sure that we spread that passion. When a customer comes in, we're working to build that relationship right away.

What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.

Step One

It starts with you...

You'll start by submitting your application to a specific role. We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.

Step Two

Interview with a recruiter

What ignites your spirit? This is where we’ll start getting to know all about you and what makes you tick – and it’s your first chance to get a feel for our culture. Chatting with a member of our talent team, you’ll learn more about On and how we work. We’ll learn about what motivates you and what you could bring to the team.

Step Three

Interview with a hiring manager

Ready to dig into the details? This second interview will be held with your future manager and will focus on the specifics of the job. Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum.

Step Four

The Case Study

What's your style? This task will help us understand how you think, face a challenge and give insight into your novel ideas. Designed to give everyone their best shot, your case study is based on something you might typically experience on the job. This is your chance to show us what you’ve got. So express yourself. Be you.

Step Five

The Experience Day

Your first taste of the Oniverse. This is a time to meet some of the people you'll be working closest with. In person or virtually, you'll get a feel for the day-to-day at On and the people who make it happen. You'll chat with a few potential teammates - the conversations will be as equally driven by the role and your experience as by our values. We believe how you do things is just as important as what you do.

Step Six

The Result

Are we a good fit? We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly. It’s also time for you to reflect on the experience – are we the right place for you? No matter the outcome, we’ll give you meaningful feedback.

立即申请

完善您的搜索

在北京市的service associate个职位

我想收到关于 北京市 的 service associate 的最新职位提醒

Related Searches

查看更多地区的职位

Retail (store team)

In short

Your Mission

Your story

About the Team

Jade

What we offer

What to expect

Step One

It starts with you...

Step Two

Interview with a recruiter

Step Three

Interview with a hiring manager

Step Four

The Case Study

Step Five

The Experience Day

Step Six

The Result

我想收到关于北京市的 service associate 的最新职位提醒