Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Suzhou is an upcoming luxury urban resort set on the east bank of Jinji Lake, within Suzhou’s emerging Central Business District. Scheduled to open in 2026, the property has been designed as a low‑rise lakeside sanctuary surrounded by landscaped gardens, parks, and waterfront walkways, while offering direct access to nearby commercial and retail areas.
The hotel will feature 146 elegantly crafted guestrooms and suites, many with private balconies overlooking Jinji Lake and Suzhou’s skyline. Guests will enjoy a selection of dining experiences including three restaurants, a lounge, bar, and cakeshop, along with al fresco options set within tranquil garden spaces.
We are looking for a forward-thinking Director of Engineering is responsible for overseeing the maintenance, repair, and operation of the property’s physical infrastructure and technical systems. This role ensures all facilities operate safely, efficiently, and in compliance with brand standards and legal regulations.
- Lead and manage the engineering team, ensuring effective scheduling, training, and performance evaluation.
- Develop and implement preventive and corrective maintenance plans for all mechanical, electrical, HVAC, plumbing, and building systems.
- Ensure compliance with health, safety, and environmental regulations, including regular inspections and audits.
- Coordinate with contractors and suppliers for outsourced maintenance, repairs, and renovation projects.
- Monitor energy consumption and support sustainability initiatives to optimize efficiency and reduce costs.
- Manage the engineering budget, controlling costs while maintaining service quality.
- Respond promptly to maintenance emergencies, minimizing downtime and guest inconvenience.
- Maintain accurate records of maintenance activities, equipment logs, and compliance documentation.
- Collaborate with other departments to support refurbishments, new installations, and technical upgrades.
- Ensure the safety and functionality of all technical systems to provide a secure and comfortable environment for guests and colleagues.
- Proven experience managing engineering operations in luxury hospitality or large-scale facilities.
- Strong technical knowledge of HVAC, electrical, plumbing, and building maintenance systems.
- Excellent leadership and team management skills.
- Sound understanding of safety, environmental, and building regulations.
- Effective problem-solving and organizational abilities.
- Experience managing budgets and supplier relationships.
- Strong communication skills and ability to work cross-functionally.
- Flexibility to handle emergencies and work varied shifts.
- Fluency in English; other languages are advantageous.
- Degree or technical certification in Engineering, Facilities Management, or a related field.
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
