Overseas Channel Development
Acquire clients via multiple channels including bulk email campaigns, LinkedIn, Facebook, Instagram, Google search, overseas exhibitions, and global freight‑forwarding alliance platforms such as WCA, Jctrans and GLA. Proactively identify and screen high‑quality overseas agents worldwide. Iterate and optimize promotion materials for overseas business development and conduct marketing across various overseas new‑media channels.
Inquiry Handling & Business Communication
Conduct due‑diligence risk assessment covering overseas agents’ business status and competitive strengths. Sign formal agency agreements with qualified partners. At the early‑stage of cooperation, regularly brief overseas agents on our company’s strengths, pricing and market trends to drive actual business conversion. Supervise customer‑service teams to deliver prompt, effective replies to agent inquiries and follow up on quotation feedback. Summarize and monitor monthly shipment volumes from overseas agents and keep track of ongoing cooperation performance.
Abnormal Shipment Handling
Promptly communicate with overseas agents when operational issues occur, such as cargo loss, cargo damage, shipment delay and destination‑port customs clearance problems. Treat exception resolution as an opportunity to demonstrate corporate accountability, high‑quality service and problem‑solving capabilities, so as to strengthen bilateral partnership.
Risk Control
Continuously monitor overseas agents’ credit status and payment performance. Assist with collection of overdue and over‑limit outstanding receivables on a timely basis.
Overseas Market Intelligence
Periodically share updates on overseas market conditions and policy changes with internal teams.
Overseas Exhibitions & Agent Field Visits
Support booth setup for overseas exhibitions. Represent the company at overseas trade shows upon corporate arrangement to promote our services and acquire new partners. Conduct on‑site visits to overseas agents as assigned by the company.
Customer‑relationship Management
Carry out regular service reviews or on‑site meetings with key overseas agents per business requirements. Deliver valuable reports on China‑market dynamics and regulatory updates to consolidate mutual trust.
Qualification Requirement
Minimum 5 years of working experience within the logistics industry.
Work Location: Hybrid remote in 深圳市
