About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.
About the Role
The Senior Product Manager I will own a product or one or more product features within a complex product. He/she will be responsible for developing a successful product strategy and lead project execution with minimal guidance that is based on qualitative and quantitative customer understanding. He/she will work with agentic AI and global products, develop strong technology relationships looking for ways to address customer needs and will be seen as a critical stakeholder for feedback on new feature ideas. He/she will informally coach more junior PMs and interview and recruit new PM candidates.
Responsibilities
Customer Focus
- Gathers, evaluates and has a solid understanding of customer use cases.
- Maintains close contact with customers to gain a sense for where the market is heading given multiple considerations.
- Creates processes that are adept at recognizing customer needs.
- Aligns/coaches the team to ensure customer needs are met.
- Understands competitors and regulatory environment.
- Segments markets and understands needs of those sub-segments in greater detail.
Data-Driven Decision-Making & Analysis
- Leverages metrics to track progress on customer needs and ensures that product efforts move those metrics.
- Is proficient at pulling and accessing data from multiple sources, and managing through data ambiguity.
- Considers various options to balance complex conflicting priorities.
- Identifies the most important data to consider and sets KPIs, priorities and dashboards.
- Develops multiple hypothesis-driven product evaluation strategies, including AB testing for interactive products, and assesses the expected efficacy of each.
- Is comfortable to take an analytical, data-driven approach for situations where rigorous data sets are unavailable.
Go to Market & Product Marketing Lifecycle
- Develops clear go to market launch plans through coordinated development with relevant internal and external facing teams.
- Drafts relevant product communications.
- Is independently accountable for portions of launch and strategy execution as assigned.
- Drives process and external communication for products that will be sunsetted, including plan for migrating customers.
- Supports and participates in business strategic planning, contributing to business development strategy.
Product Delivery & Development Lifecycle
- Has a thorough understanding of the broader product experience and uses this knowledge to develop comprehensive prototypes.
- Drives key end-to-end lifecycle components, from planning to release.
- Has a thorough understanding of the company's SDLC processes, including agile processes.
- Helps drive solutions for complicated design challenges.
- Writes clear requirements for complex features or products and is responsive to requests for clarifications.
- Manages product without direct supervision, involving manager or other senior leaders only when appropriate.
Strategy & Commercial Acumen
- Develops product vision and roadmap plan aligned with business strategy and communicates across all critical stakeholders.
- Understands and communicates the need to show a return on investment and prepares an operating budget for the product.
- Uses knowledge of competitors to inform product decisions and roadmaps.
- Writes or supports business cases for investment.
- Understands how to use data to drive commercial decisions and growth opportunities for the product.
Technical Skills
- Understands company technology stack at a high level, for the broader product.
- Utilizes or extend the company's platform and underlying technologies to create new product features.
- Speaks knowledgably with tech and data counterparts about development approaches in consideration.
- Learns about new technologies to support new product development efforts. Has experience with agentic AI and is willing to continue learning and expanding knowledge of agentic AI to support new product development efforts.
- Is comfortable analyzing data using existing software packages (e.g. Excel).
Requirements:
Personal Capability
Practices Self-Development
- Takes ownership of own development and career
- Initiates regular conversations with manager, coach or mentor regarding self-development
- Understands what is required by the business to be successful and maps development plan accordingly
- Learns from success and failures
- Looks to build challenges into current assignments
- Utilizes formal and informal networks effectively
Solves Problems and Analyzes Issues
- Is able to ask effective questions and collect facts from multiple sources in order to solve problems
- Is able to effectively identify and analyze problems and propose solutions
- Effectively manages day-to-day issues and problems without intervention
Innovates
- Develops new ideas to improve process or product, and is able to prepare implementation plans
- Integrates and builds on new ideas from others
- Creates new opportunities by applying different perspectives and challenging the status -quo
- Is recognised as an innovative thinker
Interpersonal Skills
Communicates Powerfully and Prolifically
- Provides clear instructions and direction to others
- Is able to both actively listen to and effectively question to understand another’s viewpoint
- Helps others understand situations by communicating business context
Collaboration and Teamwork
- Encourages co-operation between all members of the team
- Seeks team members’ input and expertise; facilitates open and interactive discussion of matters affecting the team
- Helps people to resolve conflict
- Identifies and removes barriers to team performance
- Identifies ways for further collaboration across teams
Builds Relationships
- Establishes rapport with others on the team and across teams
- Works effectively with others to get work done
- Treats all individuals with respect
- Handles difficult situations, minimizing conflict
Inspires and motivates others to high performance
- Brings to the group a high level of energy and enthusiasm
- Supports others when they go the extra mile
- Fosters a supportive environment where appropriate coaching, training and development and other resources are provided to increase the competence, morale and confidence of team members
- Takes time to understand individuals holistically, i.e. what is important to them both at work and outside of work
Develops Others
- Shares own specialist skills and knowledge with other members of the team
- Acts as a buddy to new individuals on a team
- Looks for opportunities to provide feedback to others
Drives for Results
- Communicates expectations clearly
- Follows through on commitments to ensure they are successfully completed and goal are achieved
- Promotes a strong sense of urgency for reaching goals
- Builds commitment in others for their individual and team objectives
Suggested Minimum Years of PM Experience: 6-8 years
Critical Experiences:
- Recognized as full owner of a product or sizable feature of a complex product, ideally with experience working on agentic AI or global products.
- Released new product or product features to the market, from collaborative conceptualization to execution to post-release management.
- Frequent product customer engagements that lead to positive commercial outcomes.
- Demonstrated experience working with agentic AI solutions and a strong willingness to expand expertise in this space.
Education to Qualify: Bachelors or Masters degree in a technical subject (Computer Science or Engineering discipline) is preferred, but not essential.
Work in a way that works for you:
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Medical and Life Insurance: Coverage for Medical and life risk.
Long-Service Award: Recognition for loyalty and dedication.
Marriage and New Baby Gifts: Celebratory tokens for special life events.
Festivals and Birthday Gifts: Spreading joy on occasions that matter.
Annual Medical Check-up: Prioritizing employee well-being through regular health check-ups.
Flexible Benefits via CIIC Platform: Personalized benefits accessible through a user-friendly platform.
Paid Time Off: Annual Leave, Flex Family Care Leave, Birthday Leave, Marriage Leave, Compassionate Leave, Medical and Hospitalization Leave, Examination Leave Gazetted Public Holiday
Family Care leave (Maternity/Paternity Leave and Adoption Leave)
About the business:
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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