位于上海市, c23的 13 个优质leader field service engineer职位（正在招聘！）

Customer Quality Engineer
Lenovo —上海市
10天
Inside Sales & Product Support Engineer (AP)
Elessent Clean Technologies. —上海市
- 全职
Chief Electrical Engineer
Siemens Gamesa —上海市
Senior Data Engineer, Content Management Systems (China)
Elsevier —上海市
- 全职
Senior Data Engineer, Content Management Systems (China)
RELX —上海市
- 全职
Customer Support Engineer
KLA —上海市
- 全职
4天
Application Engineer (Li‑ion cell)
Changchun Integral Accumulator Co. Ltd. —上海市
Global Technical Support-semiconductor
Merck Group —上海市
ASIA - JG 19 and below (External)
ASM International —上海市
11天
Performance Software Engineer 软件性能工程师
Mercedes-Benz Group AG —上海市
Chief Loads Control Engineer
Siemens Gamesa —上海市
Process Support Engineer - Inline 3D X-ray
Applied Materials —上海市
- 全职
10天
FY22 Junior Software Engineer (CS-ORCL&WD+technical intern+SH)
PwC —上海市
- 兼职

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Inside Sales & Product Support Engineer (AP)
Elessent Clean Technologies. —上海市
Serve as an inside sales and first-line product support resource for assigned standard CR M&R opportunities. Help sales teams determine the appropriate standard…

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Customer Quality Engineer

Lenovo -
上海市

立即申请

职位详情

10 天前

完整职位描述

General Information

Req #

WD00102169

Career area:

Hardware Engineering

Country/Region:

China

State:

Shanghai

City:

上海（Shanghai）

Date:

Wednesday, July 22, 2026

Working time:

Full-time

Additional Locations:

China - Shanghai - 上海（Shanghai）

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Responsibilities and Duties:

Lead Customer Quality team to maintain the field product performance.
Good Relationship with customer, visit SQE/warranty SQE frequently, visit the dealers to avoid the sudden issue happened.
Control the warranty cost. Set-up warranty objective and drive team to meet target, negotiate the warranty percentage and punishment. First responsibility on customer claim and invoice/payment issued.
Handle the customer complaint, including 0km and warranty issues. Chasing the failure analysis progress, analyzing the warranty issue data to push the internal modification. Contribute the issues in LLs database.
Organize the internal team to complete the 8D report and report to customer for each customer complaint, 0km & warranty.
Responsible on customer SCORECARD. Check the customer compliant via customer portal every day, provide the quality data every week, including CPPM, RPPM, IPTV(3MIS.6MIS,12MIS), bunch issue, control shipping and call back. Analyze the data and push the corrective action internally.
Support the salable build in line on customer side and dealers_4S shops and service center. Read OBD/load bug or log to provide internally. Use CAN-tools and confirmed the failure follow product via ABA or other method.
Reflash the parts via CAN-tools or PC. Familiar with OBD working and log transfer. Lead containment actions in customer side, such as sorting or bunch reflash. Good relationship with outsource nearby customer plant or warehouse.
Receive the 0km/warranty return parts, from customer line or warehouse. Delivery the return parts to internal plant pending on the necessary, including NTF/CCNV/Trouble Find, etc.
Support the PPAP provide after mass-production. Follow up cut-in point management, checking with PQM and follow the logistic and warehouse, guarantee the change traceability and containment action effective.
Join in project team to guarantee the product diagnosis manual completed by system engineering. Guarantee the APT/after-marking diagnosis equipment has been designed and delivery to CQ team before SOP.
Follow the customer visit/audit in plant after PPAP.

Qualifications:

Bachelor's degree in ME/EE/other Engineering majors ·
Fluent oral English, English could be used in daily work.
Over 5 years’ service experience for Quality/Design/Manufacture relative jobs in Automotive or Electrical industrial suppliers. At least 3 years’ experience in customer quality leader role.
International company experience is preferred.
Experience in Problem Solving practices. Advanced analytical ability using problem solving tools, such as FTA, DMAIC, 8D, 5why, etc.
Interpersonal skills to work effectively with customers and internal team. Familiar to IATF16949 standard and OEM customer quality system. Familiar with VW CSR is a plus.
Organizational and planning capabilities.
Excellent communication and negotiation skill.

Additional Locations:

China - Shanghai - 上海（Shanghai）

China

China - Shanghai

China - Shanghai - 上海（Shanghai）

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在上海市, c23的leader field service engineer个职位

Customer Quality Engineer

Inside Sales & Product Support Engineer (AP)

Chief Electrical Engineer

Senior Data Engineer, Content Management Systems (China)

Senior Data Engineer, Content Management Systems (China)

Customer Support Engineer

Application Engineer (Li‑ion cell)

Global Technical Support-semiconductor

ASIA - JG 19 and below (External)

Performance Software Engineer 软件性能工程师

Chief Loads Control Engineer

Process Support Engineer - Inline 3D X-ray

FY22 Junior Software Engineer (CS-ORCL&WD+technical intern+SH)

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Description and Requirements

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