In This Role, Your Responsibilities Will Be:
- Drive profitable growth of the China Marine Lifecycle Service business through strategic planning, pricing management, market expansion, and portfolio development.
- Enhance customer satisfaction and loyalty across China and Hong Kong by implementing customer-centric service models and strengthening customer relationships.
- Lead, develop, and motivate a high-performing service organization, including talent development, performance management, and team engagement.
- Optimize operational efficiency through process improvement, KPI management, digital tool adoption, and cross-functional collaboration.
- Monitor market trends, customer needs, and competitor activities to identify business opportunities and risks.
- Drive innovation and continuous improvement initiatives, leveraging global collaboration and best practice sharing.
- Promote a strong culture of safety, compliance, sustainability, and responsible business practices across service operations.
Participate actively in global matrix leadership teams and contribute to regional and global business objectives.
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Who You Are:
- A customer-focused leader who balances commercial growth with operational excellence.
- A strategic thinker who can translate market opportunities into actionable business plans.
- A collaborative people leader who develops talent and builds high-performing teams.
- A proactive problem solver with strong business judgment and decision-making capability.
- An individual who embraces innovation, continuous improvement, and change management.
A communicator who can effectively engage customers, employees, and global stakeholders.
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For This Role, You Will Need:
- Bachelor's degree in Business Administration, Engineering, or a related field.
- Minimum 5 years of experience in a similar leadership role, preferably within the marine, aftermarket, or service industry.
- Strong commercial acumen with proven ability to drive revenue growth and profitability.
- Experience managing pricing strategies, service offerings, and business performance metrics.
- Strong negotiation, communication, and stakeholder management skills.
- Fluency in English, both written and spoken.
- Strong analytical, problem-solving, and organizational skills.
Ability to lead teams and drive results in a complex matrix organization.
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Preferred Qualifications That Set You Apart:
- Experience in the marine lifecycle service or maritime industry.
- Knowledge of AP aftermarket business models and competitive landscape.
- Experience leading multicultural teams and working across global organizations.
- Strong understanding of customer service excellence and operational performance management.
- Demonstrated success in implementing business transformation, process improvement, or innovation initiatives.
Familiarity with sustainability programs, safety management, and continuous improvement methodologies.
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Our Culture & Commitment to You:
At Emerson, we are committed to fostering an inclusive, customer-focused, and performance-driven culture. We value collaboration, innovation, integrity, safety, and continuous improvement. You will have the opportunity to work with global teams, develop your leadership capabilities, and make a meaningful impact on business growth, customer success, and sustainable operations.
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
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ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
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