位于北京市的 20 个优质field service engineer职位（正在招聘！）

Manage interdisciplinary inspection team for Warranty- (WL) and Product (PL) - Liability vehicle inspections. Focus on PL cases including aligning the defense strategy with GCSP/TPR team and Global Litigation Team in Sindelfingen. Take the leading role during inspections on-site as well as within the litigation team for the assigned cases.
Leading role for all odor related topics, strategic communication of odors topics and odor relevant developments with RD/FZ, RD China, BBAC and GCSP.
File technical reports (for Management, GCSP and L/GL) regarding WL and PL cases. Provide reports to be used for litigation (focusing but not limited to odor cases). Coordinate with regional offices (RO), inhouse legal, law firms, PR, business units (BU) on WL and PL matters. Hold training and seminars for CO, RO, and workshop staff members regarding odor related issues. Travel weekly to conduct and/or support inspections; support settlement negotiations on site; support to technical team and PL/PS team members and as well as other jobs assign by supervisor.

Main tasks

Coordination with relevant function/teams (CRM CO, RO, Tech, PR, Legal, etc.) for vehicle inspections, consolidation and progress monitoring.
Management of assigned cases through information, coordination and communication. Allocation and delegation of tasks and responsibilities. Provide regular performance feedback. Define and agree on qualification and development measures. Initiate and maintain a team oriented working environment.
Share knowledge and develop internal investigation standards further, develop training program/seminars for CO, RO and related WS personnel.
Vehicle inspections and document investigation results, travel for customer negotiations and hold training/seminars on site.

Becoming part of Mercedes-Benz means finding your individual role and workspace to unleash your talents to the fullest. It means becoming your best self in a global automotive company that has the goal to build the most desirable cars in the world. Empowered by visionary colleagues who share the same pioneering spirit.

Together for excellence.

Qualifikationen

Qualification

Education

University qualified and strong vehicle knowledge.

Experience

At least 5 years of working experience in automotive industry, either Mercedes-Benz or another foreign OEM.
Needs to have strong management and Leadership skills and/or potential, a proven track record of strong capabilities to lead cross-functional and multicultural teams as well as good negotiation skill which are essential.
Customer and Market Orientated attitude. Good interpersonal and communication skills. Ability to work under pressure; could travel frequently
Strong technical MB product knowledge; retail/wholesale operation is a plus

Skills and Knowledge

Being fluent in written and spoken English is mandatory
Business acumen and strategic thinking
Willing to learn and contribute
Able to work under pressure and undertake multi-task, work hard
Good management, organization and communication skills
Experience of project management

- Vehicle Fire- and Accident investigation experience

Automobile industry knowledge and experience will be an advantage

Benefits

Mitarbeiter Events

Flexible Arbeitszeit möglich

Hybrides Arbeiten möglich

Gesundheitsmaßnahmen

Mobilitätsangebote

Mitarbeiterrabatte möglich

Gute Anbindung

Barrierefreiheit

KontaktBeijing Mercedes-Benz Sales Service Co., Ltd.

Daimler Tower, 8 Wangjing Street,100102 BeijingDetails zum Standort

Pengfei Yan E-Mail: [email protected]

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