位于北京市的 20 个优质customer specialist职位（正在招聘！）

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

HR Service Center Specialist will be responsible for providing quality HR services to Lenovo AP region employees’, including handle HR related queries, requests, and assigned HR transactional tasks within standard SLA.

Key Responsibilities:

Handle general HR related queries (i.e. HR policy explanation, compensation & benefits, expenses, HR systems) from Lenovo employees/managers/HRPs in AP region, through email and online chat.
Be responsible for HR transactional support, including HR data maintenance, vacation data management, HR communications, etc.
Conduct HR system training to internal employees by different roles.
Collect and provide customers’ feedback to Lead/HR business partner/Related HR Operation team for changes required.
Produce regular and on-demand internal analysis reports.
Ad hoc tasks and projects if necessary.

Key Interactions with:

HR Operations (i.e. Regional HR Services, Payroll, HRIS)
Corporate HR (i.e. Compensation, Benefits, Global Mobility)
HR Business Partners/Local HR Partners

Job Requirements:

Proficient in English (TEM-8 or IELTS 7.0+), fluent spoken and written English is required.

Willingness to a long term development in HR.

Degree holder Japanese in Human Resources, Business Administration, or related disciplines.

Demonstrate the highest level of ethical behaviour.

Must be customer-focused and comfortable working with a diverse group of people.

Excellent time-management, problem-solving skills and multi-task management skills.

Advanced proficiency in Microsoft Office (Outlook, Word, Excel and PowerPoint).

Additional Locations:

China - Beijing - 北京（Beijing）

China

China - Beijing

China - Beijing - 北京（Beijing）

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