Qualified applicants will be contacted via email regarding the next steps in the hiring process.
We are seeking a professional Mandarin-speaking Voice Customer Service Representative to support customer interactions, communication projects, and AI-related initiatives. The ideal candidate possesses excellent verbal communication skills, a clear speaking voice, and the ability to engage naturally with customers while maintaining a high level of professionalism.
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Handle customer interactions in Mandarin via voice-based platforms.
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Communicate clearly, professionally, and courteously.
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Follow scripts, guidelines, and communication protocols when required.
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Accurately document interactions and feedback.
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Maintain high-quality customer service standards.
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Meet performance goals and project deadlines.
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Native Mandarin speaker.
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Excellent verbal communication and interpersonal skills.
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Clear pronunciation and professional speaking voice.
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Strong listening and problem-solving abilities.
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Reliable internet connection and a quiet work environment.
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Ability to work independently and follow instructions.
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Previous customer service, call center, support, or communication experience.
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Experience with CRM systems and customer support tools.
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Familiarity with AI, language, or localization projects.
Qualified applicants will be contacted via email regarding the next steps in the hiring process.
