About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Opened in 2008, Four Seasons Hotel Macao has become a coveted destination for both business and leisure travelers who seek exceptional and personalized services. Its numerous awards and satisfied customers attest to its excellence. In October 2020, Four Seasons Hotel Macao introduced The Grand Suites, an all-suite tower that took the concept of luxury and bespoke services to new heights. With the addition of 289 suites, the Hotel's room count increased to a combined total of 649 keys, making it the largest property within the Four Seasons group. Situated at the heart of the Cotai Strip, the hotel provides an elegant oasis with elite entertainment, high-end shopping, world-class dining, and the indulgent pampering that defines Four Seasons.
About the role:
The In Room Dining Server is responsible for serving guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.
What you will do
Offer guests an enjoyable and expertly served dining experience conforming to Four Seasons standards of excellence, food quality, professionalism and friendliness equal to that of the finest restaurant in the city
Offer quick, correct, precise and friendly service that is respectful and accommodating of the guest's requests of selections and timeliness of service
Deliver food orders including any special needs or requests to the guest in-room in a timely manner to ensure food quality and guest satisfaction
Check completed kitchen orders with the order taker or guest’s original order and make sure items are prepared correctly
What you bring:
Conversational and reading skills of English and Cantonese/Mandarin languages.
A minimum of a high school or equivalent education
1 year minimum of food and beverage experience
Working knowledge of food, wines, and spirits
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Schedule & Hours:
48 Hours weekly
Work on shift
