Remote English Customer Service Agent
Worldwide
Gaea Mobile home to many mobile games is looking for customer service reps to help with players questions for its current titles and many titles to come. If you love games, helping players, and can work from home this is the job for you.
Responsibilities
1. Helping players via our customer service platform and other relevant platforms in a timely manner.
2. Researching game issues and resolve them by yourself or escalating them to game team.
3. Working closely with the team in order to pass on accurate information to the players.
4. Identify major trends and pass those along to the game team.
Requirements
1. Currently play mid to hard core mobile games.
2. Show strong empathy for players.
3. Have a private work space where you can work from home.
4. Excellent written and verbal English skills.
5. Maintain a positive attitude in stressful situations.
6. Ability to be flexible around shifting work hours or days.
7. High speed internet and working computer to use for your work.
8. A device that can play our games.
Note
1. Job Type: Part-time, Contract.
2. Pay: 5.00/hr
