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专员/高级专员(全球产品服务部:认证)
Your Tasks
Quality Assurance & Spot Checks – Plan and conduct spot checks for assigned schemes. Follow up on findings until closure with documented evidence. (25%)
策划并执行负责项目的季度抽查。跟踪发现直至关闭,并保留书面证据。
Process Manual & Documentation – Keep process manuals, technical guidance, and checklists etc. up‑to‑date. Ensure logical consistency between documents. (20%)
保持流程手册、技术指南和检查清单等的更新。确保文件之间的逻辑一致性。
Auditor & Reviewer Qualification – Manage end‑to‑end qualification process (onboarding, renewal, offboarding) strictly following SOP. Ensure data accuracy in all systems. Flag any deviation or risk in a timely manner. (15%)
严格遵循SOP管理审核员和报告审核员的资格全流程(入职、续期、离职)。确保所有系统中的数据准确。及时标记任何偏差或风险。
KPI Monitoring & Analysis – Collect, analyze and report local office KPIs correctly, monitor the local offices’ audit performance, and ensure actionable improvement plans are implemented by local offices. (10%)
准确收集、分析并报告各执行办公室的KPI。监督各执行办公室的绩效,并确保各执行办公室实施可执行的改进计划。
Accreditation Support & Risks Management – Support internal/external audits and spot checks. Apply PDCA thinking to manage risks and conduct root causes analysis, ensure timely and effectively closure of all findings and drive systemic improvements. (10%)
支持内外部审核及抽查。运用PDCA思维管理风险及根因分析,确保所有发现项按时及有效关闭,并推动系统性改进。
Stakeholder Communication – Respond to inquiries from local offices and scheme owners within agreed service levels. Proactively escalate issues with proposed solutions. (10%)
在约定服务水平内回复各执行办公室及项目方的咨询。主动升级问题并附上建议方案。
Other duties – Perform additional tasks assigned by manager to support team and organizational goals. (10%)
完成经理安排的其它工作以达成团队及组织的目标。
Your Qualifications
University degree or above, preferably in a related field.
大学及以上学历,相关专业优先。
Minimum 5 years of work experience, preferably in social compliance auditing, CSR audit management, or a related field, proven track record of handling quality assurance activities, e.g., ISO quality management system and internal audit.
至少5年工作经验,有社会责任审核、CSR审核管理或相关领域经验优先;有质量保证活动的成功案例优先,如ISO质量管理与内审。
Strong knowledge of major social compliance schemes and their requirements.
熟悉主要社会责任审核项目及其要求。
Strong interpersonal and communication skills (both written and verbal) in English and Mandarin; ability to interact effectively with diverse stakeholders.
良好的人际交往与沟通能力(书面及口头),中英文流利;能与不同背景的利益相关者有效互动。
Detail-oriented, self-motivated, proactive communication, good learning capacity and able to work independently as well as collaboratively in a team.
注重细节、自我激励、主动沟通、学习能力强、能独立工作并善于团队协作。
Proficient in MS Office applications (Excel, PowerPoint, Word), preferably in experience of audit management systems / online platforms.
熟练MS Office办公软件(Excel、PowerPoint、Word),有审核管理系统或在线平台使用经验优先。
Work Area: Others
Country/Region: China
Job Location: Guangzhou
Working Model: Onsite
Employment Type: Full time / regular
Company: TÜV SÜD Certification and Testing (China) Co., Ltd. Guangzhou Branch
Org Unit Code: GROU-1
Requisition ID: 5987
Duration in months (if limited contract):
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