JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Food Manager – Job Description
Position Overview:
The Food Manager is responsible for overseeing all aspects of food service operations within a facility, campus, or commercial setting. This includes managing food safety, inventory, staff, vendor relationships, and ensuring compliance with health regulations. The role ensures high-quality food offerings, cost-effective operations, and an excellent customer experience.
Key Responsibilities:Food Safety & Compliance:
Ensure strict adherence to local, state, and federal health and safety regulations (e.g., HACCP, FDA Food Code). Conduct regular inspections and audits of food storage, preparation, and service areas. Maintain up-to-date certifications (e.g., ServSafe Food Protection Manager Certification).
Operations Management:
Oversee daily food service operations, including meal planning, production scheduling, and service execution. Monitor food quality, portion control, presentation, and consistency across all outlets. Implement and enforce standard operating procedures (SOPs) for kitchen and service staff.
Inventory & Cost Control:
Manage purchasing, receiving, storage, and rotation of food and supplies. Track inventory levels to minimize waste and prevent stockouts. Analyze food costs, labor expenses, and budget performance; recommend adjustments to improve margins.
Staff Supervision:
Recruit, train, schedule, and evaluate kitchen and service personnel. Foster a positive, inclusive, and safety-focused work environment. Address performance issues and ensure adequate staffing levels during peak times.
Vendor & Stakeholder Relations:
Build and maintain relationships with suppliers and contractors. Negotiate contracts and pricing to achieve cost-efficiency without compromising quality. Collaborate with clients, tenants, or internal departments to align food services with broader operational goals.
Customer Experience:
Gather and act on customer feedback to enhance menu offerings and service delivery. Introduce innovative concepts (e.g., seasonal menus, dietary accommodations, sustainability initiatives).
Qualifications:
Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or related field (or equivalent experience).
Minimum 3–5 years of experience in food service management, preferably in corporate, institutional, or multi-unit environments.
Valid Food Protection Manager Certification (e.g., ServSafe).
Strong knowledge of food safety protocols, inventory systems, and labor laws.
Proficiency in MS Office and food service management software (e.g., NutriK, MarketMan, or similar).
Excellent leadership, communication, and problem-solving skills.
Preferred Attributes:
Experience in sustainability practices (e.g., waste reduction, composting, local sourcing).
Familiarity with diverse dietary needs (e.g., allergen-free, vegan, halal, kosher).
Background in facilities or workplace services within a commercial real estate or corporate setting.
Note: Specific duties may vary based on the size and type of operation (e.g., office campus, healthcare facility, university, or corporate headquarters).
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
