Strategic Account Leadership
- Position Hyatt as a preferred global partner within the business partners.
- Strengthen relationships with the leadership, decision makers, influencers in the managed accounts.
- Manage and develop a portfolio of strategic Corporate, MICE, Leisure business in Beijing, as well as the north China region.
- Develop and execute Strategic Account Plans (SAP) aligned with Hyatt’s broader commercial strategy.
- Demonstrate a commitment to Hyatt core values.
Revenue Growth & Commercial Performance
- Support and add value to creation and implementation of strategic action plans for a portfolio of accounts to meet/exceed revenue goals
- Regional business development in North China (outside of Beijing) for all segments.
- Experience managing complex, high-volume workloads while supporting multiple leaders with competing and time-sensitive needs
- Effectively communicate and bring Hyatt’s story to life
- Champion new and need hotels and other company initiatives and priorities
- Resourcefully engage all areas of the organization to find collaboration opportunities, experiment, and secure the sale
- Participate in sales calls and business travel as needed, including customer appointments, quarterly business reviews, tradeshow / industry event participation, Fam Trips and internal meetings as appropriate
- Support all aspects of the annual corporate travel RFP process
- Possess a strong customer service mind-set
- Engage with hotel sales teams, operators, and owners to build rapport and support our shared sales goals
- Stay current on market conditions, forecasts, and trends and translate to action with proactive measures to drive sales
- Maintain a high level of productivity while working independently in a fast-paced and relatively autonomous environment
- Exhibit solid written and verbal communication skills with an ability to stay nimble and creative
- Ability to influence and engage diverse audiences in various settings
- Proven ability to manage multiple workstreams simultaneously while delivering timely, high-quality results
The responsibilities outlined above are not exhaustive. Additional duties may be assigned to meet evolving business needs and organizational priorities.
