Customer Success Specialist - China
Bright Data —北京市
Account Mgr - Ads
Microsoft —北京市
12天
Shanghai Corp DBD
TransPerfect —上海市
- 全职
快速申请
Service Sales Officer
Kone —贵阳市
- 全职
9天
Influencer Marketing Specialist (French Market)
italki —上海市
Content Growth Operations Specialist- Thai
moomoo —深圳市
快速申请
13天
Retirement Planning Consultant I - (Hybrid) (Indianapolis, IN)
Transamerica —偏僻的
- 全职
Solution Specialists-Digital Native
Microsoft —北京市
Professional II, Visual Merchandising, GC - Converse
Nike —上海市
- 全职
Senior Programmatic Solutions Consultant, Amazon Ads
Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) —上海市
- 全职
Business Developer - FX Partnerships Sales
Ebury —上海市
快速申请
6天
Assistant Service Sales Officer
Kone —南京市
- 全职
Tech BD sales Director
TransPerfect —上海市
- 全职
快速申请
Programmatic Solutions Consultant, Amazon Ads
Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) —上海市
- 全职
Global Marketing Director – E-commerce Fashion (Fulltime/Remote)
WeCom —深圳市
快速申请
Instrument Inside Sales
Waters Corporation —上海市
Group Head, Copy
Monks —上海市
快速申请
Chinese Technical HR Sourcing Talent - Mandarin & English Fluent
WorkingWithDhanes —中国
- 月薪1,100-1,184元
- 合同工
快速申请

Other jobs to consider

Find your next job by exploring related positions.

Admin Specialist
Merck KGaA —江苏省
We are looking for a detail-oriented and service-minded Administrator to support our site leadership team. This role plays an important part in ensuring smooth…
Specialist, Contract Support
Biogen —上海市
Proven work experience as a procurement contract specialist. The Specialist, Contract Support will lead and/or provide support to procurement Category Managers…

Show more related jobs

我想收到 specialist campaign 的最新职位提醒

一旦登录您的账户，即表明您同意 SimplyHired 的服务条款和我们的Cookie 协议及隐私政策。

Customer Success Specialist - China

Bright Data
北京市

立即申请

职位详情

完整职位描述

Sales

Customer Success Specialist - China

CN, Beijing (Hybrid)

Description

We are expanding our global Community team and looking for a Customer Success Specialist focused on the Chinese market.

In this role, you will manage a high-volume portfolio of lower-to-mid revenue accounts of emerging SME/Enterprise customers, utilizing low-touch strategies to nurture relationships, prevent churn, and support our global community operations.

This role requires a unique blend of commercial awareness, technical orientation, and structured process management. You will monitor account health, educate users on Bright Data products and pricing, handle day-to-day inquiries, and actively surface high-potential accounts to hand off to our Account Executives.

Responsibilities

Manage and nurture non‑assigned accounts in China in addition to the global community pool, primarily via low‑touch.
Monitor account health (revenue/usage trends, renewals, support tickets) and act early to prevent churn and contraction.
Educate and support customers on Bright Data products, best practices, and pricing using Chinese and English communication.
Identify and qualify upsell/cross‑sell opportunities ("Growth Accounts") and hand them off to the relevant Account Executive.
Handle day‑to‑day customer issues from the community pool (billing questions, basic technical/compliance topics) and coordinate with internal teams when escalation is needed.
Collaborate with Marketing on localized customer marketing (segment-based campaigns, webinars, newsletters) for the Chinese market.
Contribute to improve Community processes, automations, and playbooks, including for China-specific needs.

Requirements

2+ years in customer success, account management, sales support, or similar customer-facing role (B2B SaaS / data / cloud preferred).
Strong communication skills; comfortable managing many small accounts in a structured, process‑driven way.
Ability to work independently, prioritize, and execute in a fast‑moving, global environment.
Familiarity with Salesforce or similar CRM (preferred).
Technically oriented.
Native (or near‑native) Chinese, both written and spoken.
Professional English working proficiency (written and spoken) to collaborate with global teams and support non‑CN accounts as needed.

The required location for this role is China

立即申请

完善您的搜索

specialist campaign 个职位

Customer Success Specialist - China

Account Mgr - Ads

Shanghai Corp DBD

Service Sales Officer

Influencer Marketing Specialist (French Market)

Content Growth Operations Specialist- Thai

Retirement Planning Consultant I - (Hybrid) (Indianapolis, IN)

Solution Specialists-Digital Native

Professional II, Visual Merchandising, GC - Converse

Senior Programmatic Solutions Consultant, Amazon Ads

Business Developer - FX Partnerships Sales

Assistant Service Sales Officer

Tech BD sales Director

Programmatic Solutions Consultant, Amazon Ads

Global Marketing Director – E-commerce Fashion (Fulltime/Remote)

Instrument Inside Sales

Group Head, Copy

Chinese Technical HR Sourcing Talent - Mandarin & English Fluent

Other jobs to consider

我想收到 specialist campaign 的最新职位提醒

Related Searches

Customer Success Specialist - China

Description

Responsibilities

Requirements

求职者工具

雇主工具

浏览

保持联系