位于上海市, c23的 16 个优质shift leader职位（正在招聘！）

Customer Service Executive(Japanese Speaker)
Kuoni Tumlare —上海市
- 全职
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Staff Engineer Field Application Engineering_1636
Infineon Technologies AG —上海市
- 全职
Sr. Facility Engineer
Corning —上海市
(Sr./Principal) TS/MS Engineer - Commercialization
Lilly —上海市
- 全职
TEM Analyst 透射电镜分析工程师
Eurofins China —上海市
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Sourcing PS & HR
Chain IQ Group —上海市
(Sr./Expert/Sr. Expert )Technician-QC-Chemical
Lilly —上海市
- 全职
8 小时
Staff ATE Test Engineer
Analog Devices —上海市浦东新区
- 全职
SIMS Analyst 材料分析工程师
Eurofins China —上海市
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Chief Security Officer
Coins.ph —上海市
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Senior ATE Test Engineer
Analog Devices —上海市浦东新区
- 全职
Test Development Engineer
Analog Devices —上海市浦东新区
- 全职
Senior Test Resident Engineer
Analog Devices —上海市浦东新区
- 全职
13天
Purity Survey Analyst 高纯材料分析工程师
Eurofins China —上海市
快速申请
SMTS Application Engineer
Analog Devices —上海市浦东新区
- 全职
Robotics Principal System Application Engineer
Analog Devices —上海市浦东新区
- 全职

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Staff Engineer Field Application Engineering_1636
Infineon Technologies AG —上海市
Application Engineer or Field Application Engineer experience in SMPS field is preferred. Experience in high-power system application with good skill of…

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Customer Service Executive(Japanese Speaker)

Kuoni Tumlare -
上海市

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职位详情

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完整职位描述

About the Role

The key objective of this position is handling of tours and provide dedicated support to ensure customer satisfaction throughout trips and to provide efficient solutions to any problems that may arise. This shall be done with a strong focus on high quality customer service. Customer Service Executive will also provide *** contact point for all emergency situations that may arise also expected to function as local PR agents and sales support to maintain existing customer relationships and to promote future business. We would welcome applicants with a pleasing personality and approachable nature.

Key Responsibilities

Effectively handle all incoming calls, emails, chats for customers travelling within the Company’s European territories.
Professionally dealing queries and/or complaints that may arise from customers, suppliers, or hoteliers.
Conduct a feasibility review for itineraries to ensure they are user friendly and will run smoothly.
Process and confirm all service bookings efficiently and accurately, paying attention to any special requirements of the customers.
Regular service quality checks and monitoring of services provided on tours.
Provide clear, detailed reports/presentations following interaction with customers and/or other inspections and spot checks.

-Meet-n-Greet customers and tour leaders during and outside office hours as/when required.

Work on shift hours pattern including night shift, weekends, and bank holidays as/when require.
Act as an emergency response team and provide support to tour leaders/customers during any unexpected crisis situations that may arise.

To Succeed in the Role, You Should Have:

-1- or 2-years’ experience in customer service/travel industry/call centre, is desirable.

Previous Contact Centre technology knowledge is desirable.
Travel industry market & culture understanding/experience for APAC/EMEA desirable.
Business level of English is essential (both verbal and written)
Native level fluency of Japanese is essential (both verbal and written)
Any other language = desirable (e.g., Mandarin, Korean, Italian, French, Spanish)
Computer literacy – experience in working with Microsoft Office.
Attributes of The Role Hold

We Are Looking for a Person With:

Self-motivated, enthusiastic, organized, and able to prioritize workload in a fast-paced, dynamic and highly energized environment.
Excellent verbal and written communication skills.
Strong problem-solving skills.
Team player, with flexible and adaptable approach.
Passionate about excellent customer service delivery
Ability in navigating changes

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在上海市, c23的shift leader个职位

Customer Service Executive(Japanese Speaker)

Staff Engineer Field Application Engineering_1636

Sr. Facility Engineer

(Sr./Principal) TS/MS Engineer - Commercialization

TEM Analyst 透射电镜分析工程师

Sourcing PS & HR

(Sr./Expert/Sr. Expert )Technician-QC-Chemical

Staff ATE Test Engineer

SIMS Analyst 材料分析工程师

Chief Security Officer

Senior ATE Test Engineer

Test Development Engineer

Senior Test Resident Engineer

Purity Survey Analyst 高纯材料分析工程师

SMTS Application Engineer

Robotics Principal System Application Engineer

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