Job location: Shenzhen, China
About the role:
The product manager is a key stakeholder in developing Sun King’s future products and services. This role will work at the intersection of business, technology, and customer experience teams to ideate, develop, pilot, and launch new life-changing products across Sub-Saharan Africa.
This is an exciting career opportunity for a value-oriented innovator with a combination of technical and organizational skills who is passionate about working with off-grid consumers and delivering the next generation of Sun King products. The products and services you will build will have a transformative impact on millions of households.
New Product Identification
- Generate, refine, and consolidate new product ideas, market research, and customer requirements, capturing them from stakeholders across the company, including R&D, sales, marketing, and operations teams.
- Develop customer survey templates, collect feedback, and present them to internal stakeholders.
- Assess current product offerings in the market, seeking opportunities for differentiation
Product Iteration
- Collect and analyze the feedback from business partners (sales, marketing, operations) and end users to dig out the product iteration requirements.
- Arrange blind tests, organize review and experience of key attributes, and ensure that iteration and design match demands
Product Pilots
- Oversee a successful transition from the prototype stage to the pilot/commercial stage through testing and validation processes.
- Carry out Engineering Validation Testing (focusing on the features) and Technical Validation Testing (focusing on integration), and update the Product Requirements Document (PRD)
- Collaborate with the NPD team to collect Customer Feedback on the product performance and expectations, and convert it into the product definitions.
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A four-year bachelor’s degree or advanced degree in product design, engineering, energy systems, the physical sciences, or a related field.
- 5~10 years of experience in product development in the portable power station industry or other energy storage-related industries.
- Experience in product benchmarking, collecting and analyzing customer feedback, and converting insights into product requirements
- Knowledge of quality assurance and product testing processes
- Fluent in spoken and written English
- Other skills: MS Office, Adobe CS, and data visualization tools like Tableau, Looker, Power BI, etc.
- Strong communication and cross-functional collaboration skills.
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Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection.
Sun King has built a new kind of energy utility: distributed, green, customer-centric, and affordable. We bring clean, reliable, decentralized energy directly into people’s lives — from solar kits that provide first-time energy access to multi-kilowatt systems that serve both off-grid users and grid-connected customers powering larger homes, schools, hospitals, farms, offices, and light manufacturing.
Already, 25 million homes and businesses rely on Sun King for electricity supply and the appliances and services it enables: lighting, televisions, fans, refrigeration, and smartphones.
Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.
Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash.
Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright.
Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.
Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.
Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.
