TOPTICA Photonics is a leading manufacturer of high-end laser systems for scientific and industrial applications. Founded in Germany, we have established ourselves as a global player in the photonics industry, with a strong presence in China through our subsidiary in Shanghai and Beijing. Our innovative solutions serve research institutions, universities, and industrial customers worldwide. At TOPTICA China, you'll be part of a dynamic technical support team that ensures our customers get the most out of their laser systems. We offer an open, collaborative environment where your technical expertise in photonics can make a real impact.
To strengthen our Technical Support Team in China, we are looking for a skilled After-Sales Technical Engineer who can provide excellent technical support and service to our customers. If you have a strong technical background in photonics and enjoy solving complex technical problems, we look forward to receiving your application.
- Responsible for on-site/remote customer training, product installation and maintenance for company products
- Assist sales team with market and sales activities: support exhibition arrangements, accompany sales visits to customers, and provide technical support to sales
- Responsible for daily maintenance of Beijing repair center and product testing/repair for customers
- Handle other temporary tasks as arranged
- Participate in domestic and international training programs and share learning with colleagues
- Maintain technical documentation and knowledge base for support standards
- Work independently in a high-tech laser environment
- Master's degree or above in Optoelectronic Technology (candidates with laser-related experience are preferred)
- Strong hands-on ability and logical thinking skills
- Strong learning, expression and communication skills, with teamwork spirit, able to adapt to frequent business travel
- Proficient in various office software
- Experience with laser systems, optical instruments, or precision measurement equipment
- Customer-focused mindset with excellent problem-solving abilities
Experience with TOPTICA or similar laser products
Knowledge of spectroscopy, microscopy, or quantum optics applications
Experience with optical alignment and laser system debugging
- Competitive salary and bonus
- Full social insurances and housing fund, with housing fund at maximum policy rate
- Supplementary medical insurance
- Regular health check-ups
- Professional training and development opportunities
- Business travel allowances and subsidies
- Communication subsidies
- Opportunities for international training and overseas assignments
Interested? We’re excited!
Join our team! We look forward to receiving your online application as Technical Service Engineer (m/f/d).
