Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
Role Summary
We are seeking a passionate and business-savvy Product Manager to own and drive the roadmap for our core SFA (Sales Force Automation) platform. As the product lead, you will dive deep into the workflows, challenges, and goals of our sales reps, sales managers, and sales operations teams. You will be responsible for defining, designing, and delivering an intelligent, user-friendly, and effective SFA system that empowers the sales organization to improve field productivity, standardize sales processes, and accelerate revenue growth. Success in this role requires a strong blend of customer empathy, analytical thinking, cross-functional leadership, and a relentless focus on user experience and data-driven outcomes.
Key responsibilities
1.Product Strategy & Roadmapping:
Immerse yourself in the field—conduct regular research with sales, presales, and sales ops to deeply understand user workflows, pain points, and market trends.
Define and communicate the long-term vision, strategy, and phased roadmap for the SFA product, ensuring alignment with the company's overall sales and growth objectives.
Conduct ongoing competitive and market analysis to maintain a sharp, competitive product edge.
2. Product Discovery & Design:
Own the end-to-end product lifecycle from ideation and requirement gathering to prioritization, specification, and launch.
Lead the design of product features, producing clear PRDs, user stories, wireframes, and prototypes. Core domains include but are not limited to:
Account & Contact Management
Opportunity & Pipeline Management
Call Planning, Execution, and Reporting (Core Scenario)
Task, Calendar, and Activity Management
Mobile Experience & Offline Capabilities
Dashboards & Analytics (Sales productivity, activity, and forecasting insights)
Define, monitor, and analyze key product metrics to measure success and guide iterative improvements.
3. Execution & Cross-functional Collaboration:
Serve as the primary project driver, working closely with Engineering, Design, and QA to ensure high-quality, on-time delivery of product releases.
Collaborate effectively with GTM teams (Sales, Marketing, Customer Success), IT, and other stakeholders to ensure smooth product launch, adoption, training, and rollout.
Manage the product development lifecycle, proactively identifying and mitigating project risks.
4. Product Lifecycle Management:
Drive post-launch activities including user training, internal communication, support, and feedback collection.
Continuously optimize the product based on user feedback and usage data to improve engagement, retention, and satisfaction.
Be accountable for the product's success, focusing on user adoption, value realization, and business impact.
About you
Essential
Experience & Skills:
Bachelor's degree or above, preferably in Computer Science, Information Systems, Business, or a related field.
5+ years of SaaS product management experience, with at least 2 years directly owning and managing a CRM or SFA product through its full lifecycle.
Deep understanding of sales methodologies (e.g., SPIN, Solution Selling) and the ability to empathize with sales personas.
Excellent product design skills with proficiency in tools like Axure, Figma, Mockplus, etc.
Strong analytical skills; proficient with data analysis tools and comfortable writing basic SQL queries to inform decisions.
Excellent written and verbal communication, presentation, and stakeholder management skills.
Mindset & Abilities:
Strong user empathy and business acumen, with the ability to discern underlying needs from surface-level requests.
Logical, structured, and systematic problem-solving abilities.
Results-oriented, self-starter with a proven track record of driving projects in complex environments.
High bar for product quality and user experience.
Preferred
Experience in building and scaling a SFA/CRM product from 0 to 1, achieving significant user adoption. Familiarity with AI/ML applications in sales (e.g., conversational intelligence, predictive analytics, lead scoring). Technical background or sufficient understanding to have effective discussions with engineering teams on feasibility and implementation. Prior experience in a sales or sales operations role is a significant plus. Experience at a major tech company or leading B2B SaaS vendor is highly desirable.
Job Posting End Date
2026-06-20
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.
The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.
