Why CBRE
When you join CBRE,you become part of the global leader in commercial real estate services andinvestment that helps businesses and people thrive. We are dynamic problemsolvers and forward-thinking professionals who create significant impact. Ourcollaborative culture is built on our shared values — respect, integrity,service and excellence — and we value the diverse perspectives, backgrounds andskillsets of our people. At CBRE, you have the opportunity to chart your owncourse and realize your potential. We welcome all applicants.
Key Responsibilities 1.Maintain well-groomed professional appearance, disciplined work conduct and courteous.approachable manners to deliver premium service, and properly handle sensitive communications and interactions with all guests. 2.Provide premium FOH service, ensuring customers to client hub sites are greeted on arrival,signed-in and escorted to the appropriate meeting venue. 3.Be the point of contact should there be visitors incidents in the reception, including emergency connection to appropriate management, e.g. Business, People, Legal & Security.etc. 4.Act as the face&diplomat of client diffusing confrontation from visitors, without being in harmful way. 5.Oversee daily reservation, arrangement and on-site meeting rooms management . 6.Coordinate meeting setup, signage placement, cleaning arrangement and iCal invitation sending to ensure smooth meeting operations. 7.Conduct daily workplace and meeting room inspections, record equipment faults and followup on maintenance progress. 8.Provide full support for on-site BU events, including venue setup, catering coordination, preregistration and name badge preparation. 9.Arrange VlP site tours, visitor system registration, temporary parking and event signage arrangement as required. 10.Cooperate with the property team for building access application, freight elevator reservation. 11.Manage office stationery and pantry supplies ordering, weekly poster replacement and BMO notification filing & distribution. 12.Collaborate with external vendors including cleaning and pest control teams, and join regular service reviews. 13.Compile annual meeting and event data, maintain standardized file records in Box and support team report generation. 14.Attend weekly team meetings, follow supervisors’ arrangements and continuously optimize on-site customer service satisfaction. 15.Answer daily phone calls, respond to business emails, and properly handle and archive walk-in and call-in visitor requests per company policies.
Qualifications and Education: 1.College degree in Administration, Hospitality, Business Management or related fields is preferred. 2.1+ years of relevant working experience in front desk, concierge, office administration or corporate site service, FMCG/tech campus experience is a plus. 3.Proficient in written and spoken English, capable of handling daily business email communication and visitor reception. 4.Familiar with basic office software, calendar management and file archiving systems;experience with Box or similar document platforms is preferred. 5.Possess good on-site coordination ability, able to collaborate smoothly with internal teams property vendors and multi-department stakeholders. 6.Strong event and meeting logistics awareness, capable of independently arranging on-site layout, signage and service follow-up. 7.Detail-oriented, highly organized and able to manage multiple daily tasks with high accuracy under tight timelines. 8.Excellent customer service mindset, good communication skills and patience to handle visitor inquiries and on-site requests. 9.Responsible and proactive with strong work ethics, able to respond to ad-hoc site and facility support tasks timely. 10.Good team player, able to follow work arrangements, summarize regular work data and support team daily operation.
