A. Cost & Performance Management:
– Review actual team performance against targets (metrics) monthly (minimum);
– Comparison of actual performance to terms of Service Level Agreement (SLA);
– Ensure accuracy and integrity of accounts and information produced in FSSC i.e. checks to ensure only accurate data in transmitted to Corporate Reporting Systems.
B. Customer Service and Satisfaction:
– Overall responsibility for delivery of service improvement to customers;
– Monitor and lead team to enhance customer satisfaction through continuous improvement;
– Relationship management e.g. by regular customer communications;
– Responsible for relationship management with plant finance especially e.g Corporate Finance, Segment Controllers.
C. Quality
– Responsible for securing and maintaining FSSC Business Excellence Performance;
– Reduce Cycle times in Controllership processes;
– Ensure SOX compliance;
– Ensure successful internal and external audit reviews.
D. Process responsibilities:
– Controllership Process (General Ledger and Reporting);
– General Accounting (General Ledger;Fixed Assets;etc.);
– Period End Closing (MR/QR/AMA/ASA);
– Annual Management Reporting (AMA);
– Annual Statutory Accounting and Reporting (ASA);
– Overall maintenance and configuration of SAP FICO module;
– Internal and external audit visits;
– GS China Planning and forecasting;
– Other financial projects assigned by superior e.g AGM;ERP;M&A;AI&Digital;Footprint & Integration Projects.
E. Develop R2R value stream for aligning and maintenance of standard international shared service center.
F. Control and analysis of target and operational model per functions
G. Supervision & Leadership
– Productivity improvement
– Ensure availability of appropriate technology to team members can maximise its use; ensuring proper skills sets exist and are maintained within team e.g. SAP/HFM/BI knowledge, specialist statutory experience etc.
– Facilitate issue resolution and query handling
– Facilitate teams
