Strategy
Stick to the updated Mortgage strategy to acquire biz with high productivity and mobility & Pivot to Affluent.
Business
Pro-actively promote designated Retail Clients products and services and acquire new customers. Ensure to achieve specific sales targets and service standards:
- Participate in sales promotions and activities to achieve/exceed defined sales targets.
- Engage NTB Affluent clients via leads sourced from varies channels.
- Follow well thought-through, creative approach to satisfy customers, improve competitive advantage and improve performance.
- Actively cross-sell other products / services of the Bank and ensure annual financial budget is met.
- To provide qualified and efficient before-and-after sales services.
- To prepare and consolidate accurate reports on sales activities.
- Based on a “shared sense” of purpose and approach within WRB;
- Based on a clear division of roles (and no duplication of effort) within Mortgage & WRB;
- Accountable for implementing and complying with AML requirements when performing duties
Processes
Comply with all internal and external processes, standards and policies.
Acknowledge, follow and able to work mobile in Pan China to support Sales team where having resource pressure and working location will be subject to detail arrangement on due with no objection and performing corresponding duties.
知晓并服从银行做出的人员调动通知和安排,在销售团队需要人员支援时,可以在全国范围内任一分支行长期出差,做到在不同的支援岗位履行相应的岗位职责要求。
People & Talent
Train and develop self in an on-going basis.
Risk Management
Timely identify risks in Mortgage acquisition and find solutions to mitigate, including but not limited to credit risk, fraud risk, operational risk, reputation risk etc.
Governance
Ensure to meet the internal control, compliance and audit standards