At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The Opportunity
As Flexport continues to grow its footprint across Asia Pacific, we're looking for a Payroll Manager to be the cornerstone of payroll excellence across the region. You'll own the full payroll cycle for our APAC entities — spanning Singapore, Malaysia, Greater China, Vietnam, Thailand, Korea, Japan, Indonesia, Cambodia, Philippines, India and other new markets as we expand — and serve as the go-to expert where precision, compliance, and people experience intersect.
Sitting within the APAC People team and reporting to the Head of People, APAC, this is a high-ownership individual contributor role with significant cross-functional visibility. You'll work closely with Finance, People Operations, and business partners to ensure every employee across APAC is paid accurately and on time — and that our payroll infrastructure scales as we enter new markets.
What You'll Do
- Own Regional Payroll End to End: Lead monthly payroll processing across all APAC entities, managing vendor relationships and ensuring timely, accurate execution.
- Drive Data Accuracy: Coordinate with Finance on payment funding, GL booking, cost centre allocation, and month-end reconciliations — keeping payroll and finance in lockstep.
- Support the Full Employee Lifecycle: Manage off-cycle payments, bonus runs, and statutory pay calculations across all employment events, ensuring compliance with local labour requirements.
- Enable Compliant Growth: Partner with the Expansion team to onboard new APAC entities onto payroll — from vendor setup to first run — as Flexport enters new markets.
- Be the Audit & Compliance Expert: Respond to external audit requests, maintain payroll documentation standards, and manage compliance notifications as the business evolves.
- Elevate Vendor Performance: Collaborate with HR Operations to monitor vendor SLAs and proactively resolve service issues, ensuring consistent quality across all markets.
What We're Looking For
- 7+ years of hands-on APAC payroll experience, with strong expertise in 2 or 3 countries payroll operations required.
- Multi-country payroll experience across the region — Singapore, Malaysia, Greater China, Vietnam, Thailand, Korea, Japan, Indonesia, Cambodia, Philippines, or India is a strong plus.
- Deep knowledge of statutory compliance, local labour laws, and payroll vendor management across APAC.
- Hands-on experience using modern AI assistants to automate data analysis, reporting, and modelling.
- Proven ability to partner with Finance on reconciliations, GL allocations, and audit deliverables.
- A reputation for precision — you hold yourself to a high bar and catch issues before they reach employees.
- Strong communicator who can work fluidly across Finance, People Operations, and People Business Partners.
- Experience with HRIS platforms, specifically in Workday.
- Professional proficiency in English.
- Energised by a fast-scaling environment and excited to help build payroll infrastructure in new markets.
- Be comfortable challenging ideas and holding space for other perspectives to be heard.
- Strong logical approach to resolving complex issues and adept at fostering resilience.
- Committed to maintaining a high degree of personal integrity and confidentiality.
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
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