Purpose:
The Operations Engineer has expertise and experience in Operations or DevOps, and is responsible for either being assigned to a development squad for application infrastructure help/assistance or more broadly working on organisational infrastructure within the centralised Ops Team from a Deployment and Monitoring perspective
Accountabilities:
Working alongside a DevOps culture
Familiarity with DevOps principles - automation, CI/CD pipelines, collaboration, etc
Research, analyse and find best practice solutions that align to the program needs
Ability to work towards helping provide advice to clients and work alongside junior team members to help design improvements to the platform
Managing and maintaining 100+ AWS instances across 50+ VPCs globally
Managing a global fleet of tens of thousands of Linux powered IoT devices
Following system monitoring and responding to alerts to ensure system uptime
Identifying, investigating and analysing current business processes, procedures and work practices looking at new ways to incorporate into our products
Work with the team to proactively champion identifying & implementing new initiatives & solutions that enhance our cloud infrastructure
Comfortable with deployments to a wide range of devices in dev/uat and Prod environments
Qualifications and Experience :
Highly knowledgeable of AWS
Solid grasp of advanced containerization concepts including Docker
Creating training and user documentation and conducting formal training for more junior team members
Working with a hybrid software stack of microservices and serverless functions
Strong capabilities in bash and python scripting
Strong Linux system and network administration skills (we mostly use Ubuntu)
Automation and templating driven attitude with a good understanding of IaC (such as CloudFormation)
Experience in configuration management tools
Experience in monitoring and observability dashboard tools like SumoLogic, AWS CloudWatch
Capabilities：
Communicates clearly and effectively, both written and verbally, when advising, setting expectations, or suggesting improvements.
Regularly speaks in public forums.
Mentors others through code reviews and pair programming.
Positive attitude to learning new things
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
